Business Insights and Operations Analyst

🔥 0 minutes ago

🌐 United Kingdom, Spain, +1 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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Logo of WPT Global

WPT Global

51 - 200 employees

🎮 Gaming

🛍️ eCommerce

Gaming • eCommerce

WPT Global is an online platform associated with the World Poker Tour, providing access to one of the world's largest cash poker networks. The company emphasizes security and fairness in its operations, catering to tens of thousands of players around the globe. As a fully remote organization, WPT Global hires talent from anywhere in the world, embodying its global reach and commitment to delivering a premier online poker experience.

📋 Description

• Support teams across the business with ad hoc analytical and data requests, pulling, manipulating, and organising data to answer business questions • Support Product, Acquisition, Promotions, and Customer Support teams with analysis of player behaviour, product performance, campaigns, promotions, and operational activity • Help evaluate the ROI and overall impact of campaigns, promotions, initiatives, and product changes • Investigate trends and produce clear summaries, reports, and lightweight dashboards that turn data into practical insights • Translate stakeholder questions into appropriate analysis and use AI-assisted tools to improve productivity and accelerate analytical work

🎯 Requirements

• Strong analytical and problem-solving skills, with confidence working with and manipulating data • Working knowledge of SQL • Good Excel or spreadsheet skills • Ability to turn business questions into analysis and communicate findings clearly to technical and non-technical stakeholders • Strong attention to detail • Commercial curiosity • Ability to sense-check data and results • Willingness to learn new tools and technologies, including using AI tools for analysis, research, reporting, and productivity • Adaptable and comfortable supporting a wide range of teams and business questions • Comfortable working across both analytics and operational support • Previous experience in an analyst, business analyst, operations analyst, or similar role • Familiarity with poker, online gaming terminology, and player behaviour • Experience working with BI and visualisation tools such as Metabase, Tableau, or similar

🏖️ Benefits

• Quarterly Performance Reviews: Regular check-ins with clear growth opportunities • High-Impact Role: Support teams across the business and help turn data into meaningful decisions • Fully Remote Role: Work from where you thrive • Conference & Event Attendance: Get front-row seats to industry-leading events • Company Meet-ups: Sometimes digital handshakes turn into real ones • Tech Setup Budget: Kickstart your home office with the right gear on us • Monthly L&D Hours: We invest in your growth and skills upgrade • Empathetic Culture: We believe in doing the best work with care and understanding • Full-Time Global Employment: Be part of a diverse, international team redefining online poker

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