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Senior Delivery Manager, WebShop

🕒 September 8

🌐 United Kingdom, Germany, +3 more countries – Remote

infoinfo

💵 £55k - £80k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Logo of Xsolla

Xsolla

201 - 500 employees

Founded 2005

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Xsolla is a company specializing in game commerce solutions. It provides tools and services that empower video game developers to monetize, distribute, and fund their games, helping them to increase revenue at any stage of development. Xsolla offers a wide range of solutions such as customizable web shops, payment processing, fraud prevention, and social packages to enhance player engagement. With over 19 years of experience in the video game industry, Xsolla collaborates with developers and publishers globally to manage compliance, taxes, and operational complexities, allowing them to focus on connecting with their players. Their services are designed to work with popular game development platforms like Unity, Unreal, and Cocos Creator, supporting a wide array of local payment methods worldwide.

📋 Description

• Work closely with Product Managers, Engineers, Designers, Analytics, Marketing, Project Managers, and other stakeholders to align initiatives • Maintain visibility into dependencies, timelines, priorities, and risks across teams • Identify and resolve team misalignment • Ensure stakeholders understand team activities and their connection to broader product and business priorities • Run and facilitate engineering Scrum ceremonies, including stand-ups, sprint planning, refinement, retrospectives, and other working sessions • Ensure meetings produce clear decisions, owners, and next steps • Track blockers and risks through resolution • Establish a predictable operating cadence between Product and Engineering • Build, maintain, and improve the team backlog and roadmap with Product and Engineering leadership • Ensure work is prioritized, structured, and visible to stakeholders • Clarify committed roadmap work, future opportunities, operational improvements, and unscheduled backlog items • Identify dependencies, sequencing challenges, and resource conflicts before they affect delivery • Communicate changes to priorities, timelines, scope, and direction clearly and proactively • Provide context behind changes to support better decisions • Document and communicate important decisions and changes consistently • Identify recurring execution challenges, process breakdowns, organizational friction, and operational gaps • Work with leadership to identify root causes and define improvement strategies • Translate operational strategies into actionable team improvements • Continuously improve planning, prioritization, communication, and execution processes • Encourage accountability and drive problems toward resolution • Improve operational clarity and predictability across product development teams

🎯 Requirements

• Significant experience in Project Management, Program Management, Product Operations, or a similar role within a technology or software organization • Experience working closely with Product Management and Engineering teams • Strong understanding of Agile/Scrum development practices • Experience managing product roadmaps, engineering backlogs, and cross-functional dependencies • Experience working in complex organizations with multiple teams and stakeholders • Exceptional written and verbal communication skills • Ability to communicate effectively across technical, product, creative, and business teams • Ability to facilitate discussions involving competing priorities or viewpoints • Exceptional organizational skills and ability to manage multiple initiatives, dependencies, stakeholders, and timelines simultaneously • Strong attention to detail while maintaining awareness of broader strategic priorities • Ability to create structure where processes or responsibilities are not clearly defined • Proactive identification of risks, gaps, dependencies, and areas of confusion • Strong follow-through on decisions, commitments, and open items • Ownership of driving issues toward resolution • Strong problem-solving skills and ability to identify root causes • Ability to balance immediate delivery needs with longer-term improvements to team effectiveness • Experience in gaming, payments, e-commerce, or technology platforms is a plus

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