Remote Technical Support Jobs in the United Kingdom
Search 24 work from home technical support positions available in the United Kingdom. Your career in truly remote companies - apply today.
3 days ago
Job not on LinkedIn
Technical Support Engineer providing customer support for Action1's endpoint management platform for Fortune 500 companies. Responsibilities include troubleshooting, collaborating with engineering, and maintaining customer satisfaction.
3 days ago
Technical Support Engineer providing frontline technical support to customers using Magnet's mobile access and extraction suite. Collaborating with teams to deliver exceptional customer service and issue resolution.
🇬🇧 United Kingdom – Remote
💵 £46.9k - £80.4k / year
💰 $74.4M Post-IPO Secondary on 2021-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
5 days ago
Job not on LinkedIn
Technical Support Engineer managing support for GraphAware's graph-powered intelligence platform. Providing advanced technical support and collaborating with global customers and engineering teams.
November 25
Job not on LinkedIn
Level 2 Technical Support Specialist resolving complex technical issues for global customers at Your Bourse. Managing trading platform environments and providing cross-team collaboration.
November 25
Technical Support Engineer providing advanced troubleshooting and support for Appspace customers. Resolving software, hardware, and network issues in a fast-paced environment.
🇬🇧 United Kingdom – Remote
💰 Private Equity Round on 2019-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
November 25
Dataiku
1001 - 5000
Technical Support Engineer helping EMEA and global customers solve a variety of technical issues with Dataiku's platform. Collaborate with internal teams on escalations and enhancements.
🇬🇧 United Kingdom – Remote
💰 $400M Series E on 2021-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
November 25
Technical Support Specialist providing world-class AI support to Sully.ai's healthcare clients. Troubleshooting technical issues and ensuring rapid issue resolution across global operations.
🌏 Anywhere in the World
💵 $45k - $65k / year
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
📞 Support Engineer
November 25
Advance Technical Support Engineer at Ciena providing post-sales support for telecom customers. Collaborating with engineering and PLM teams to resolve customer issues and optimize product functionality.
🇬🇧 United Kingdom – Remote
💰 Series C on 1995-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
November 23
Technical Support Engineer resolving technical issues for enterprise customers at Apiiro. Working closely with R&D teams to ensure successful adoption of the AppSec platform.
🇬🇧 United Kingdom – Remote
💰 $100M Series B on 2022-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
November 23
Senior Technical Support Engineer leading customer support for highly technical AI applications at LangChain. Collaborating with engineering and improving observability and evaluations for critical issues.
🇬🇧 United Kingdom – Remote
💵 £100k - £130k / year
💰 $25M Series A on 2024-02
⏰ Full Time
🟠 Senior
📞 Support Engineer
November 20
Technical Support Engineer at Push Security focusing on browser-based threat detection. Responding to technical queries and troubleshooting integration issues for customers.
🇬🇧 United Kingdom – Remote
💰 $15M Series A on 2023-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
November 19
Technical Support Engineer at Customer.io helping customers in the EMEA region via Support Center. Responsible for triaging support tickets and assisting with product usage.
🇬🇧 United Kingdom – Remote
💵 $70k / year
💰 Series A on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
November 15
Job not on LinkedIn
Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.
November 12
Technical Support Engineer providing advanced technical support for Magnet's SaaS and on-premises products. Collaborating with various internal teams to deliver exceptional customer service and solve technical issues.
🇬🇧 United Kingdom – Remote
💵 £46.9k - £80.4k / year
💰 $74.4M Post-IPO Secondary on 2021-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
November 1
Provide advanced technical support for Blue Planet products and ensure customer satisfaction. Collaborate with internal teams to resolve issues and develop automation solutions in a flexible work environment.
🇬🇧 United Kingdom – Remote
💰 Series C on 1995-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
October 28
Lead technical support team ensuring world-class support for ExtraHop's cybersecurity products. Build and mentor team while driving operational excellence.
October 17
Job not on LinkedIn
Technical Support Engineer providing technical guidance on API integrations for EMEA customers at Metronome. Involves troubleshooting issues, developing internal tools, and implementing a comprehensive knowledge base.
October 16
Job not on LinkedIn
Technical Support Specialist supporting iGaming solutions for B2B clients. Reproducing and resolving technical issues, collaborating with teams, and ensuring customer satisfaction.
🗣️🇷🇺 Russian Required
September 24
Triage and resolve customer incidents for BeyondTrust's identity security SaaS. Document interactions, escalate complex issues, and collaborate with support engineers.
🇬🇧 United Kingdom – Remote
💰 Private Equity Round on 2021-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
September 11
Provide technical support and incident resolution for Prisma Cloud customers at Palo Alto Networks, troubleshooting cloud-native environments and coordinating root-cause fixes with engineering and product teams.
🇬🇧 United Kingdom – Remote
💰 $10M Series C on 2008-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
👮♂️ Cybersecurity / Security Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
+5 More Technical Support Jobs Available!
Top Companies Hiring Remote Technical Support in the United Kingdom
Remote technical support salary expectations in the United Kingdom
The average salary for remote technical support in the United Kingdom is £45,927 per year. This is based on data from 163 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Technical Support (0 yrs) | 2 | £0 |
🟢 Junior Technical Support (1-2 yrs) | 39 | £38,524 |
🟡 Mid-level Technical Support (2-4 yrs) | 95 | £41,902 |
🟠 Senior Technical Support (5-9 yrs) | 22 | £91,048 |
🔴 Lead Technical Support (10+ yrs) | 5 | £0 |
How long does it take for companies to hire a remote technical support in the United Kingdom?
We analyzed 135 job listings in the last year and found it takes about 43 days for employers to close a job opening.
The most in-demand skills for technical support in the United Kingdom
We reviewed 163 job postings and found the top 10 skills employers are asking for most often are:
Frequently asked questions
You need strong problem-solving skills, excellent communication abilities, patience, and technical proficiency in the products or services you're supporting. Familiarity with troubleshooting techniques and customer support software is also important.
Typically, a high school diploma or equivalent is required, though an associate's or bachelor's degree in a related field can be beneficial. Experience in customer service or technical support roles is highly valued.
Responsibilities include troubleshooting technical issues, assisting customers via phone, chat, or email, documenting support interactions, training users on products, and coordinating with technical teams to resolve complex problems.
Benefits of working as a remote Technical Support include flexible scheduling, no commuting costs, and better work-life balance. You also get to work in a diverse environment and develop valuable communication and technical skills.
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Frequently asked questions
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New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.
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Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.