Business Relationship Manager

🕒 June 23

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11:11 Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

🤝 B2B

🔒 Cybersecurity

🏢 Enterprise

💰 Private equity on 2021-10

B2B • Cybersecurity • Enterprise

11:11 Systems is a provider of a resilient cloud platform and managed IT services focused on helping organizations modernize, protect, and manage their infrastructure. They offer managed public and private cloud, high-performance object storage, backup (including Veeam and Cohesity), disaster recovery as a service (DRaaS), and a suite of security services such as continuous risk scanning, managed detection and response (MDR), managed SIEM, and EDR. They also provide networking solutions (SD‑WAN, SASE, managed connectivity), consulting, and a Cloud Console for centralized management, targeting enterprise and professional customers.

📋 Description

• Proactively develops relationships at all levels within their area of business focus, as well as building rapport and credibility across the Strategic Initiatives internal teams. • Partners with business to develop a deep understanding of their strategic goals, objectives, and KPIs. • Consults and collaborates with business stakeholders on strategic decisions to ensure alignment with the Strategic Initiatives teams. • Manages stakeholder expectations and takes accountability for delivery. • Develops a strategic roadmap in partnership with the business that will support their objectives and align with SI initiatives. • Participates and leads the demand management process within their area of focus. • Assists the business in road mapping, documenting, and planning for future process and technology needs. • Collaborates with other Business Relationship Managers to develop strategies to align business groups where appropriate. • Assists with prioritization activities within and across business groups. • Guides the business in developing future-state processes to achieve strategic objectives. • Translates business vision to enable a shared understanding by business and SI personnel. • Works with the Enterprise Architects & Solutions Architects on approach and methodology for best use of systems and solutions. • Coordinates changes between SI and business group • Develops and manages communication plans in collaboration with SI and business in order to ensure smooth transition • Develops success criteria with business leaders and measure the progress of SI initiatives against those factors. • Facilitates quarterly performance reviews with business leaders. • Work supportively with colleagues, operating in a manner that is consistent with 11:11's Code of Business Ethics and Company Values • Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies • Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements • Additional duties as assigned.

🎯 Requirements

• Bachelor's degree (B.A.) from a four-year college or university in Business, Finance, Computer Science, Engineering, Supply Chain, Management Information Systems or equivalent work experience. • 5-8 years experience with enterprise systems, business operations, supply chain, and/or process environment and standards • 3-4 years of effective people and/or process management experience • Strong written skills, to produce reports and process instructions, with skills in MS Word & PowerPoint, with intermediate level skill in MS Excel are required • Good interpersonal and verbal communication skills • It is desirable that you have a strong sense of ownership/responsibility and can work with minimal oversight • Willingness to work shifted hours to support the global business as required • Must be legally eligible to work in the United States without visa sponsorship.

🏖️ Benefits

• Comprehensive healthcare plan options • Retirement plan with company match • Life, other supplemental insurances • Paid time off and company holidays • New Parent Leave • Wellness programs