12twenty
51 - 200 employees
Founded 2010
☁️ SaaS
📚 Education
🎯 Recruiter
SaaS • Education • Recruitment
12twenty is a data-driven, university-first career services and recruiting SaaS platform that connects universities, students and alumni with employers to streamline early-career hiring and career support. It offers modular products for university career centers, alumni relations, institutional research, and employers — including outcome data analytics, experiential learning management, employer relationship management, talent acquisition, virtual events, and recruiting intelligence — to improve student engagement, track outcomes, and source diverse early-career talent.
Account Manager – Team Lead
🕒 April 9
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12twenty
51 - 200 employees
Founded 2010
☁️ SaaS
📚 Education
🎯 Recruiter
SaaS • Education • Recruitment
12twenty is a data-driven, university-first career services and recruiting SaaS platform that connects universities, students and alumni with employers to streamline early-career hiring and career support. It offers modular products for university career centers, alumni relations, institutional research, and employers — including outcome data analytics, experiential learning management, employer relationship management, talent acquisition, virtual events, and recruiting intelligence — to improve student engagement, track outcomes, and source diverse early-career talent.
📋 Description
• Lead, coach, and develop a small pod of Account Managers • Provide ongoing deal coaching, pipeline inspection, and performance feedback • Drive a culture of accountability, ownership, and continuous improvement • Support reps in managing strategic and enterprise-level accounts • Act as an escalation point for complex customer situations • Own forecast accuracy and pipeline health for your pod • Ensure consistent execution of deal strategy, pipeline management, and closing discipline • Identify risks and proactively drive actions to hit team targets • Partner with Sales, Product, and CS leadership to improve customer journey and revenue outcomes • Identify and implement process improvements and scalable playbooks • Ensure alignment across teams to support consistent customer experience
🎯 Requirements
• 5–8 years of experience in account management, sales, or customer success • Proven track record of retention, expansion, and team leadership • Experience managing or mentoring reps in a team lead or manager capacity • Strong forecasting, pipeline management, and performance coaching skills • Excellent communication and cross-functional collaboration skills • Bachelors degree
🏖️ Benefits
• Competitive salary • Generous PTO policy • Full benefits, including 401(k) • Regular team happy hours and activities • Remote work flexibility
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