Customer Success Opportunities

🕒 July 10

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 31%

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Logo of 1mind

1mind

11 - 50 employees

Founded 2024

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

1mind is an AI-driven sales automation platform that positions itself as an AI successor to conversational engagement tools like Drift. The company offers AI “closers” (branded as superhuman sales agents such as “Mindy”) designed to help B2B sales teams qualify leads, automate outreach, and improve quota attainment. Delivered as a SaaS product, 1mind emphasizes integrations with sales stack tools and uses machine learning to optimize conversational sales and conversion performance.

📋 Description

• Connect with customer-obsessed professionals who want to own outcomes from onboarding through renewal and expansion • Always looking to build a talent community for future Customer Success opportunities

🎯 Requirements

• Own a portfolio of customers end-to-end, from post-signature onboarding through renewal and growth, with real accountability for outcomes • Can connect product adoption to meaningful business value, not just usage metrics • Have experience managing complex relationships with multiple stakeholders across revenue, marketing, and operations • Bring a track record supporting renewals, retention, or expansion in B2B SaaS • Are consultative, clear communicators who act as a trusted long-term advisor as use cases scale • Thrive in fast-moving, ambiguous environments and operate with a strong bias to action • Are curious about AI and motivated by turning learnings into playbooks that scale across accounts

🏖️ Benefits

• Be among the first to hear about new CSM opportunities as we scale • Stay connected with a remote-first team of builders working at the intersection of AI, product, and GTM innovation • Have a shot at joining a team that gives you ownership, autonomy, and impact from day one

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