Staff IT Engineer

🕒 September 3

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $143k - $207k / year

⏰ Full Time

🔴 Lead

💻 IT Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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1Password

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🔒 Cybersecurity

☁️ SaaS

⚡ Productivity

💰 $620M Series C on 2022-01

Cybersecurity • SaaS • Productivity

1Password is a leading password management and cybersecurity company that offers solutions for both individual and business customers to securely store and manage passwords, secrets, and sensitive information. With features like extended access management (XAM), 1Password empowers users to manage access to every application and web account, ensuring security across all devices with alerts for possible breaches. Trusted by over 150,000 businesses, 1Password provides comprehensive security solutions that enhance productivity by enabling easy and secure sharing of credentials and managing permissions, while maintaining high visibility and control. Their services cater to enterprises and families, providing protection from bad actors in today's SaaS-centric hybrid work environment.

📋 Description

• Own the technical direction of Device Infrastructure Services and the tooling and standards supporting approximately 2,000 compliant, configured, and secure endpoints • Define and execute the roadmap for transitioning from legacy device management to DevOps and AI-enabled operations • Drive a DevOps operating model using config-as-code, version control, code review, and CI/CD pipelines instead of manual console changes • Lead adoption of responsible agentic AI and establish guardrails for autonomous actions and human checkpoints • Act as the final escalation point for high-severity endpoint incidents • Diagnose machine-level issues on macOS and Windows hardware • Partner with IT, Security, and product teams to build custom solutions and deliver initiatives • Assess and pilot new tooling, including MDM migrations and patch management systems • Lead build-versus-buy decisions • Advise product teams on enterprise device deployment considerations • Lead Customer Zero initiatives by piloting and stress-testing 1Password products against the internal fleet • Establish a 12-month GitOps transition roadmap • Build device health metrics and remediation standards • Develop an AI-assisted operations strategy and automation milestones • Support major operating-system vendor releases and ensure safe deployment across the organization • Coach and develop the team

🎯 Requirements

• 7+ years of IT and enterprise endpoint management experience • 2+ years at a senior or staff individual-contributor level • Track record of building and managing endpoints with GitOps practices • Broad knowledge of enterprise endpoint management • Deep operating-system-level experience • Practical experience using AI tools for IT operations • Ability to define and drive technical roadmaps • Strong scripting and infrastructure-as-code ability using Bash, Python, and Terraform at minimum • Production-quality automation development and code review experience • Deep knowledge of endpoint security fundamentals, including encryption, patch/vulnerability management, EDR, least-privilege enforcement, and compliance frameworks such as SOC 2 or ISO 27001 • Ability to lead through change, collaborate effectively, and mentor engineers • Must already be legally authorized to work in the United States or Canada; no work authorization, relocation assistance, or sponsorship/transferring of a visa provided

🏖️ Benefits

• Health benefits • Dental benefits • 401(k) (USA) / RRSP (Canada) • Generous paid time off (PTO) • Equity grant / RSU program for most employees • Incentive programs, where applicable • Maternity and parental leave top-up programs • Retirement matching program • Free 1Password account • Paid volunteer days • Peer-to-peer recognition through Bonusly • Remote-first work environment • Travel for in-person engagement, including offsites, team meetings, and customer/industry events