Technical Training Lead

Job not on LinkedIn

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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2020 Companies

WebsiteLinkedInAll Job Openings

10,000+ employees

WHO WE ARE

📋 Description

• Monitor communications from Account Managers regarding new and existing projects • Attend project kickoff meetings to gather training requirements • Develop and maintain professional instructional guides using standardized templates • Design field-ready PDF instructions and technical job aids • Create, edit, and maintain instructional videos from field recordings and digital assets • Assist with SCORM module creation, publishing, and maintenance • Develop technical and foundational training content for field representatives • Build and maintain project surveys supporting client execution requirements • Maintain the Training Tracker to ensure project transparency • Update training materials based on client changes and field feedback • Maintain the SharePoint content library and version control • Monitor training assignments and completion reporting • Assist with Teams channel moderation and onboarding support • Collaborate with the Technical Training Manager on workload priorities • Recommend improvements to training documentation, workflows, and instructional content • Support cross-functional teams to ensure successful project execution

🎯 Requirements

• 3–5 years of experience in Training, Instructional Design, Project Coordination, Client Services, or a related field • Experience creating technical documentation, instructional guides, or training materials • Strong written and verbal communication skills • Excellent organizational skills with exceptional attention to detail • Ability to manage multiple concurrent assignments and deadlines • Strong collaboration and relationship management skills • Experience using Microsoft Office Suite, including Excel • Experience with Canva, Adobe Creative Suite, Articulate SCORM, Synthesia, SharePoint, or similar content creation tools is preferred • Video editing experience preferred • Creative problem-solving skills with a continuous improvement mindset

🏖️ Benefits

• Work remotely, from home • Health/Dental/Vision benefits • 401K Program with matching • Paid Time Off • Paid Holidays • Partial mobile reimbursement • Scholarship opportunities for employees and direct family members • Employee Assistance Program • Leadership Development Program • Employees' special pricing for multiple clients