Revenue Operations & CRM Systems Specialist – SaaS

Job not on LinkedIn

🔥 17 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $45 - $90 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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24-MAG

WebsiteLinkedInAll Job Openings

2 - 10 employees

🤝 B2B

💼 Consulting

B2B • Consulting

24-MAG is a commercial strategy and execution firm that helps B2B organizations design and implement systems, workflows, and operating rhythms for sales, client management, and cross-functional projects. They focus on transforming scattered processes into aligned, measurable, and scalable commercial functions—covering pipeline structure, account management frameworks, and operational discipline for teams seeking efficient, intentional growth.

📋 Description

• Analyse CRM, billing, ticketing, and related operational data across SaaS revenue workflows • Identify misaligned system behaviour, operational logic, and business policies • Review interconnected systems for inconsistencies, outdated configurations, and process gaps • Assess downstream effects of changes across related platforms • Surface and document conflicting policies, outdated automations, duplicate entities, and permissions mismatches • Evaluate ambiguous processes and competing rules for complex scenarios • Document exceptions and edge cases requiring additional judgement • Evaluate the desired state of operational and revenue data • Identify discrepancies, inconsistencies, and logical conflicts across connected systems • Define corrections while preserving data integrity and operational continuity • Assess cascading impacts before recommending or applying changes • Draft operational prompts, recommendations, and handling instructions • Record reasoning behind proposed changes, including intentionally unchanged areas • Produce detailed documentation for technical and non-technical stakeholders • Explain operational trade-offs, policy interpretations, and system dependencies • Help establish transparent and reproducible decision-making across revenue operations workflows

🎯 Requirements

• 5–10 years of hands-on experience in revenue operations, sales operations, customer success operations, SaaS implementation, onboarding, or a closely related discipline • Direct experience owning and configuring CRM systems rather than solely managing teams responsible for configuration • Practical experience configuring fields, workflows, validation rules, permissions, and related CRM functionality • Experience working with at least two adjacent SaaS revenue tools such as billing or subscription management, CPQ or quoting, ticketing or support, project tracking, or automation and integration platforms • Strong understanding of interconnected revenue systems and the impact of cascading operational changes • Experience within SaaS environments, particularly fintech, healthtech, insurtech, or other businesses with complex multi-product implementations, is advantageous • Strong ability to assess ambiguous policies, operational exceptions, and conflicting system rules • Comfortable documenting nuanced decisions involving renewals, entitlement changes, and other complex revenue processes • Strong attention to data accuracy, reporting integrity, and operational consistency • Professional English proficiency with excellent written and verbal communication skills • Ability to articulate detailed operational reasoning and trade-offs clearly • No prior experience in AI research or model training is required • Work must be completed without using confidential or proprietary information belonging to any employer, client, institution, or other third party

🏖️ Benefits

• Part-time independent contractor engagement • Fully remote work • Compensation of $45–$90/hour • Project scope, workload, timing, and duration may evolve depending on project requirements