Customer Support Representative

🕒 July 22

🇨🇦 Canada – Remote

💵 $50k - $75k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

7shifts: Team Management for Restaurants

WebsiteLinkedInAll Job Openings

201 - 500 employees

🍽️ Food & Beverage

💼 Consulting

🏨 Hospitality

💰 $80M Series C on 2022-02

Food & Beverage • Consulting • Hospitality

7shifts is a team management software designed specifically for restaurants. It streamlines scheduling and communication for restaurant staff, allowing managers and operators to save significant time each week and reduce labor costs. With trusted service for over 800,000 professionals, 7shifts simplifies team management through its easy-to-use platform and free mobile apps for iOS and Android, putting management and communication tools in the hands of restaurant teams.

📋 Description

• Act as the first point of contact with 7shifts customers via chat, email, and phone channels • Educate customers on basic product training • Identify new ways customers can benefit from the product • Proactively track requests and commonly occurring issues • Collaborate closely with the Support team

🎯 Requirements

• Previous experience in a technical customer support role (or similar) for at least 1-2 years • Strong written and verbal communication skills • Experience working or interacting with various web and mobile apps • Resilience and resourcefulness • The ability to learn quickly • Curious to learn new things and take on new challenges • The ability to put yourself in the customers’ shoes

🏖️ Benefits

• Health and dental benefits • Lifestyle spending accounts • Parental leave program built with flexibility in mind • Flexible vacation policy • Latest Apple tech • Home office setup • Support for professional growth through coaching, feedback, and development planning