Business Operations Manager, Partnerships

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $120k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 0%

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8am

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

⚖️ Legal

☁️ SaaS

💳 Fintech

💰 Private equity on 2024-08

Legal • SaaS • Fintech

8am is a professional business platform that helps law firms, accounting firms, associations, and other professional services manage billing, payments, compliance, and case/practice workflows. The company offers a suite of SaaS products — including LawPay, MyCase, CasePeer, DocketWise, CPACharge, ClientPay, and AffiniPay — that combine payments, practice management, document and case tools, and practical AI features to automate work, improve cash flow, and maintain industry-specific compliance. 8am emphasizes secure, compliant payments (PCI Level 1, IOLTA compliance for legal), integration with other tools, and measurable time and productivity savings for professionals.

📋 Description

• Partner with the SVP of Partnerships on planning, reporting, budgeting, and communications, including executive dashboards and business reviews • Own reporting and analytics for partner-sourced and partner-influenced revenue • Build dashboards and KPIs covering pipeline, conversion, and partner performance • Manage the quote-to-cash process for partner deals with Sales Operations and Finance • Build and run processes for partner-influenced renewals and expansion • Help design and improve the partner program • Build, test, and launch solutions in Salesforce, Outreach, Marketo, Workato, and PRM tools • Run the operational side of partner involvement in the annual user conference and key events • Manage sponsorship packages, pricing, and partner communications • Work across go-to-market teams to identify opportunities, build a roadmap, and standardize processes • Mentor junior BizOps teammates

🎯 Requirements

• 4-5+ years in revenue operations, business operations, partner operations, management consulting, or a related field • Deep Salesforce experience, including process and dashboard design • Hands-on experience with PRM tools is a plus • Solid grasp of quote-to-cash and SaaS revenue models • Comfort with data and sales and marketing metrics • Experience scaling go-to-market operations and putting processes and policies in place at a growing company • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation • Ability to explain complex workflows to technical and non-technical teammates alike • Owner’s mindset: curious, proactive, and able to resolve problems independently

🏖️ Benefits

• Variety of medical, dental, and vision plans • 100% company-paid HDHP plan for employees • Annual bonuses • Equity options • 401(k) or RRSP if in Canada, with a company match for all team members • Flexible Time Off • Paid holidays • Parental leave program • Wellness stipends • Mental health support • One-on-one nutrition coaching • Continuous learning through 8am.edu • Leadership programs • Professional development funds • Individually focused talent development • Charitable matching gift program • Paid time off for volunteer service • Company-sponsored volunteer events, both local and virtually • Virtual and in-person team-building events • Quarterly award recognition through the Rise & Shine Award of Excellence Program • Peer-to-peer appreciation platform