AAA Northeast
1001 - 5000 employees
Founded 1900
👥 B2C
🚗 Transport
💸 Finance
B2C • Transport • Finance
AAA Northeast is a regional branch of the American Automobile Association (AAA), providing membership-based automotive, travel, insurance, and financial services to consumers across its territory. It offers 24/7 roadside assistance and towing, a network of approved auto repair shops, travel planning and discounts, home and auto insurance products, and financial services such as credit cards and identity-theft monitoring. AAA Northeast also advocates for motorists and road safety while delivering member discounts and travel resources like TripTik and Trip Canvas.
Member Relations Counselor
🔥 0 minutes ago
🦌 Connecticut, New Jersey, +3 more states – Remote
💵 $21 - $24 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🛋️ Counselor
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AAA Northeast
1001 - 5000 employees
Founded 1900
👥 B2C
🚗 Transport
💸 Finance
B2C • Transport • Finance
AAA Northeast is a regional branch of the American Automobile Association (AAA), providing membership-based automotive, travel, insurance, and financial services to consumers across its territory. It offers 24/7 roadside assistance and towing, a network of approved auto repair shops, travel planning and discounts, home and auto insurance products, and financial services such as credit cards and identity-theft monitoring. AAA Northeast also advocates for motorists and road safety while delivering member discounts and travel resources like TripTik and Trip Canvas.
📋 Description
• Serve as a member advocate for company procedures and policies • Address formalized complaints from members • Determine reimbursements according to policies • Maintain accurate logs of workflow and member complaints • Keep abreast of new programs and policy changes
🎯 Requirements
• Must live within the AAA Northeast footprint (RI, MA, CT, NY, NJ) • High-speed internet access with minimum speed requirements • Bilingual skills for bilingual roles (English and target language)
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development
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