Auto Claims Adjuster

🔥 3 minutes ago

🏈 Alabama, Arizona, +21 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🗿 South Dakota – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $25 - $33 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CSAA Insurance Group, a AAA Insurer

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

💸 Finance

👥 B2C

Insurance • Finance • B2C

CSAA Insurance Group is a leading insurance provider affiliated with AAA, offering a variety of insurance products including auto, home, and other coverage options tailored to meet the needs of its members across several states. The company prioritizes excellent customer service and convenience, providing online policies management, claims assistance, and resources for members to maximize their benefits. CSAA Insurance Group is committed to improving the insurance experience through user-friendly services and a strong emphasis on customer satisfaction.

📋 Description

• Handle non-injury auto claims • Investigate, evaluate, negotiate and settle auto and property damage claims • Verify and explain coverages • Conduct liability investigations and advise customers of liability decisions • Set expectations about the claims process • Obtain police reports and witness statements • Communicate with adjusters from other insurance companies • Keep members informed of claim status • Manage a diary system and claims inventory • Open claims and collect loss details from insureds, claimants and other involved parties • Explain policy coverage and appropriate follow-up actions • Document claim files and send correspondence • Communicate with customers and repair facilities • Ensure compliance with state regulations, policy provisions and standard operating procedures • Arrange, handle and pay repair, rental, towing, total losses and storage • Apply estimating standards for minor to moderate complexity claims

🎯 Requirements

• High School Diploma/GED or 2 years of experience in a customer facing virtual environment leveraging internet, phone and chat features • Capability to train and perform the job in a remote setting and meet work-from-home requirements • May require Adjusters license as required by state • 2+ years of customer service experience in a fast-paced setting • Flexibility to work any shift during 24/7 operating hours, including evenings, weekends and holidays • Outstanding interpersonal and computer navigation abilities • Ability to handle several tasks simultaneously • Property and Casualty industry experience preferred • Bilingual a plus • Ability to travel as needed for divisional/team meetings and other in-person meetings • Applicants must have authorization to work indefinitely in the United States • CSAA does not provide visa sponsorship

🏖️ Benefits

• Paid 6-week virtual training • Annual bonus eligibility / annual discretionary bonus of up to 5% of eligible pay • 401(k) with a company match • Career growth, leadership and mentoring support • Remote-first Flexible Workplace with flexibility to work from home and various CSAA offices • Employee resource groups and volunteering opportunities • Reasonable accommodations for qualified applicants and employees with disabilities

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