Commercial Auto Claims Adjuster

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🔥 6 minutes ago

🏈 Alabama, Arizona, +41 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🍑 Georgia – Remote

💵 $25 - $33 / hour

⏰ Full Time

🟢 Junior

📋 Claims Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Handle routine non-complex to moderately sophisticated non-injury Commercial and Specialty claims • Open, investigate, evaluate, and settle auto claims • Adjust higher-complexity liability, property damage, and total loss claims at a proficient level • Verify coverage on policies with standard commercial symbols and/or specialty exposures • Service physical damage exposures in collaboration with casualty adjusters • Contact insureds, claimants, and other involved parties to confirm loss details and policy coverage • Explain claims processes, next steps, outcomes, benefits, coverages, and liability outcomes • Investigate, evaluate, negotiate, and settle first- and third-party auto/property damage claims • Take inbound customer calls and maintain an inventory of pending claims • Conduct coverage and liability investigations • Coordinate and lead all aspects of the claims process while keeping customers informed • Negotiate damage estimates and supplements • Validate reparability and monitor repairs • Arrange towing, storage, and rental vehicles as needed • Address subrogation and total loss responsibilities • Ensure compliance with insurance program agreements, Claim Service Level agreements, state regulations, policy provisions, file documentation, and correspondence requirements • Support other claims areas as needed • Participate in employee resource groups, volunteering, onboarding, relationship-building, and other culture initiatives • Travel as needed for divisional, team, and other in-person meetings • Fulfill business needs, including supporting other teams and investing extra time when needed

🎯 Requirements

• High School Diploma/GED or a minimum of one year of customer service experience in a virtual environment leveraging internet, phone, and chat features • Must hold an Adjuster license for all applicable states or obtain license(s) within 90 days of completing the provided licensing training • Basic math and moderate computer skills with technical aptitude to utilize a variety of software applications • Must meet work from home requirements including internet speeds and designated workspace • Ability to type 30 wpm • Bachelor’s degree preferred • Two or more years of customer service experience preferred • Prior insurance claims experience preferred • Bilingual a plus • Auto physical damage training and/or I-CAR or SCLA enrollment preferred • Strong customer service, analytical, problem-solving, organizational, oral and written communication, and negotiation skills • Ability to prioritize and multitask effectively • Flexibility to work between 7:00 A.M. and 7:00 P.M. PST, including weekends and/or holidays • Applicants must have authorization to work indefinitely in the US • Mobilitas does not provide visa sponsorship

🏖️ Benefits

• Paid training program • Annual bonus eligibility / annual discretionary bonus through the Annual Incentive Plan (up to 5% of eligible pay) • 401(k) with a company match • Career growth, leadership and mentoring support • Remote-first flexible workplace • Reasonable accommodations for qualified applicants and employees with disabilities or other limitations • Employee resource groups and volunteering opportunities

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