Commercial Insurance Consultant, Claims Insights

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🔥 2 hours ago

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Logo of AAA

AAA

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• play a critical role in transforming data into decision‑ready insights that drive business performance • responsible for performing complex analyses to inform data‑driven decisions • identify trends, evaluate performance, and develop recommendations to address key business challenges • combine insurance domain knowledge, analytical expertise, and technical skills to extract actionable insights • shape data foundations and foster a data‑driven culture • SME charged with identifying emerging trends and issues • Works in highly consultative role and presents issues to senior management • Perform complex data analysis for Commercial Claims aligned to business and portfolio objectives • Provides interpretation and insight on proposals • Evaluates findings and guides outcome (cause-effect-effort to implement) • Role is to be business consultant to client • Translate ambiguous business questions into structured analytical approaches and actionable insights • Types of analyses may range from, but not limited to, root cause, cost benefit, performance tracking, forecasting, and exploration • Identify and interpret trends, risks, and opportunities impacting client and portfolio performance • Formulate data‑driven recommendations to improve operational efficiency, loss outcomes, and business strategy • Collaborate with partners across Claims, Product, Underwriting, Actuarial, Finance, and Technology to define problems and deliver solutions • Drive alignment effectively communicating insights, conclusions, and recommended actions to senior leadership • Build strong relationships to support adoption and execution of insights • Contribute to building and enhancing data pipelines, reporting frameworks, and analytical standards • Help establish consistent metric definitions, governance, and scalable analytics practices • Support the development of AI‑enabled and automated analytics capabilities • Leverage Industry data and knowledge to evaluate the results in relation with Industry • Provide guidance, mentorship, and coaching to junior analysts • Contribute to team success by fostering a collaborative, curious, and high‑performing culture

🎯 Requirements

• 8+ years of directly related analytical experience in a related industry required • Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience • Expert in Microsoft Office Suite, SQL (Snowflake preferred), Visual Basic, data visualization tools such as Power BI or Tableau, and various structured analysis and design techniques • Superior research, statistical, analytical, data processing and mathematical skills with ability to structure and conduct analyses • Demonstrated leadership and mentoring experience essential • Ability to conduct meetings and deliver formal presentations • Skills to coach, mentor, evaluate and provide training, guidance and constructive feedback to staff • Strong oral and written communication skills • Expert knowledge of insurance, accounting and rate-making concepts • Strong ability to independently solve technical challenges by leveraging online resources • Demonstrated analytical agility and curiosity • Passion for learning new things, with an interest in technology • Ability to work in a fast-paced team environment

🏖️ Benefits

• total compensation package • annual bonus eligibility for most roles • 401(k) with a company match

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