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Professional Services Manager

đź•’ August 4

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘” Manager

đź‘» Ghost score 23%

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Logo of Abacum

Abacum

51 - 200 employees

Founded 2020

🤝 B2B

đź’¸ Finance

đź’ł Fintech

B2B • Finance • Fintech

Abacum is a financial planning and analysis platform that empowers finance teams to drive business performance through impactful budgeting, forecasting, and reporting. With a focus on enabling CFOs and finance teams to make data-driven decisions efficiently, Abacum offers tools for collaborative planning, scenario analysis, and real-time insights into financial performance. By integrating seamlessly with existing systems, Abacum helps organizations save time and enhance their financial decision-making processes.

đź“‹ Description

• Own end-to-end delivery of Abacum implementation projects, from pre-sales scoping through kickoff and delivery • Partner with Sales during pre-sales to scope projects, size effort, and present and walk clients through the SOW • Build project documents, sprint plans, budgets, and resource plans • Manage implementations involving direct customer delivery and third-party partners or resellers • Manage scope, risk, and change control, escalating early through governance processes • Act as trusted advisor to client stakeholders and advise on process and organizational changes • Coordinate with Product, Support, Sales, Customer Success, and delivery partners • Develop sufficient product and FP&A knowledge to unblock teams on platform or finance-planning questions • Develop and deploy AI to speed delivery and enhance customer experience • Refine templates, sprint cadences, design-phase practices, and delivery methodology • Mentor junior delivery team members and partner-side consultants on delivery standards and quality

🎯 Requirements

• 4+ years of hands-on experience implementing a financial planning/EPM platform • Experience scoping projects pre-sale and presenting SOWs directly to clients • Direct experience managing implementations delivered through third-party partners or resellers • Working knowledge of FP&A processes (budgeting, forecasting, reporting, consolidation) • Working knowledge of other planning use cases such as workforce planning and others is a bonus • Track record managing multi-stakeholder, multi-workstream projects with technical and change-management components • Ability to read a scope document critically and flag risk before it becomes a delivery problem • Proficiency with SaaS project tools and Agile/hybrid methodologies • Excellent client-facing communication, comfortable presenting to and influencing senior finance stakeholders • Formal Project Management Qualifications are a plus, not a requirement • English at a bilingual level is required in this role

🏖️ Benefits

• Competitive compensation including equity package • Competitive vacation policy • Medical Insurance • L&D budget • Access to Meditopia (wellbeing platform) • Language courses (English / Spanish)

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