Field Service Technician

🔥 0 minutes ago

🍂 Massachusetts – Remote

infoinfo

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

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Logo of ABB

ABB

10,000+ employees

💼 Consulting

📦 Logistics

🚗 Transport

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Consulting • Logistics • Transport

<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.

📋 Description

• Execute service work according to work instructions and ABB quality and safety guidelines • Deliver customer service planning and execute service work according to customer orders and expectations • Communicate service work timelines and expectations to support customer retention • Work with customers on-site to identify opportunities to improve operations and eliminate pain points • Perform field service tasks and identify and analyze technical issues through remote or on-site activity • Prepare material lists for service activities and ensure materials, parts, and equipment are available and appropriate • Train field service associates and customers when needed • Report to the Service Team Leader

🎯 Requirements

• Must have a valid Journeyman Electrician’s License • High School Diploma • 1 year of electrical preventative maintenance, installation and repair • Experience as licensed field service technician • Experience with required hand and power tools associated with the electrical trade • Strong knowledge and experience of conduit bending (EMT) ability to produce quality day after day • Infrared windows experience preferred • Working knowledge of current NEC codes • Knowledge and experience working in and around 480V commercial switchboards • Industrial experience considered a plus

🏖️ Benefits

• Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid; ability to “buy-up” to 66 2/3% of pay • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Vacation based on years of service for hourly and non-exempt positions

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