Senior Director, Service Manager

🔥 13 hours ago

🌵 Arizona, California, +5 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $163.5k - $261.6k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ABB

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🚗 Transport

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Consulting • Logistics • Transport

<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.

📋 Description

• Lead the Electrification Service team in the West US region, comprising 18 states across five time zones • Manage a nationwide Digital Automation and Controls (DAC) Center of Excellence with a team based in Sacramento, California • Hold full accountability for P&L results and day-to-day operations • Integrate and develop processes that meet business needs across the organization • Manage complex issues within functional areas of expertise • Participate in long-term planning and contribute to overall business strategy • Lead end-to-end service execution and operational performance across the West Region • Drive financial results, productivity, operational excellence, customer satisfaction, and continuous improvement initiatives • Direct multifunctional teams across manufacturing, assembly, project management, and field service • Develop and execute regional and national services growth strategies with sales leadership and engineering teams • Build customer relationships and expand service opportunities

🎯 Requirements

• Bachelor's degree in business operations, electrical engineering, or similar is required • 10+ years of experience in senior-level operations role in electrical engineering, safety, or electrical distribution environment • 5+ years of experience managing or supervising operations team(s) • Strong background in managing P&L for multiple lines of business • Ability to travel up to 20% of the time

🏖️ Benefits

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • ABB provides 11 paid holidays. • Salaried exempt positions are provided vacation under a permissive time away policy. • Short-term incentive plan/annual bonus • Ability to travel up to 20% of the time