
10,000+ employees
💼 Consulting
📦 Logistics
🚗 Transport
💰 $545.9M Post-IPO Debt - ABB on 2023-11
Consulting • Logistics • Transport
<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.
🔥 19 hours ago
🐊 Florida, North Carolina, +1 more states – Remote
💵 $55k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨🎓 No degree required
👻 Ghost score 0%
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10,000+ employees
💼 Consulting
📦 Logistics
🚗 Transport
💰 $545.9M Post-IPO Debt - ABB on 2023-11
Consulting • Logistics • Transport
<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.
• Own end-to-end case management, coordinating and actioning requests initiated by Front End Sales, Portal Administration, and other internal departments through Salesforce and shared inbox channels. • Manage supplier onboarding requests by completing vendor registration forms, complex client surveys, and portal setup across client-managed procurement platforms including SAP Ariba, Coupa, Jaggaer, Oracle, GEP, and risk assessment platforms. • Serve as the Super User/Portal Administrator. • Apply knowledge of ABB's corporate hierarchy and parent-subsidiary relationships to accurately distinguish client inquiries between ABB Inc., ABB Ltd., and subsidiary entities. • Monitor and action multiple shared inboxes, including portal administration notifications, purchase order routing, and case management. • Receive and resolve client inquiries through TalkDesk via the ELSE-Advisory Support Line, handling approximately 4–6 occasional calls per day. • Maintain an accurate and compliant supplier presence across client procurement systems. • Manage user access across administered platforms for Front End Sales, Accounting, Contracts, Cyber, and Data specialists. • Identify and resolve platform access errors, registration conflicts, duplicate accounts, and routing issues. • Partner with Accounting and Finance to troubleshoot purchase order and invoicing discrepancies. • Interpret and complete complex client questionnaires and vendor surveys, coordinating with HSE, Legal, Risk Management, Cyber/Data/Security, Integrity, and Sustainability subject matter experts. • Coordinate with Risk Management to obtain and upload insurance certificates and compliance documentation to client portals. • Partner across ELSE-Advisory Services and other ABB divisions to resolve shared client platform conflicts and establish best practices. • Execute client policy acknowledgements and compliance confirmations when signature authorization is not required. • Provide client-facing communication and support Front End Sales on client calls. • Maintain vendor registration documentation for historical tracking and audit readiness. • Contribute to ISO-aligned process documentation for scalability and succession planning. • Assist with ViewPoint user access, site, and region creation. • Track request volume, trends, and resolution patterns; identify process improvements, monitor risks, and communicate findings to management.
• High School Diploma/GED required + Bachelor’s degree OR equivalent years of experience. • 2+ years of experience in a similar Sales role. • Good understanding of sales operations in electrification services. • Good understanding of the customer’s problems needs and challenges as well as industry-specific knowledge preferred. • Effective communication & interpersonal skills with great negotiation and influencing skills.
• Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Vacation based on years of service for hourly and non-exempt positions • Salaried exempt positions are provided vacation under a permissive time away policy
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