
10,000+ employees
Founded 1888
🏥 Healthcare
⚕️ Healthcare Insurance
🧬 Biotechnology
Healthcare • Healthcare Insurance • Biotechnology
Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.
🔥 3 minutes ago
🚗 Michigan – Remote
💵 $78k - $156k / year
⏰ Full Time
🟠 Senior
🤑 Sales
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1888
🏥 Healthcare
⚕️ Healthcare Insurance
🧬 Biotechnology
Healthcare • Healthcare Insurance • Biotechnology
Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.
• Represent Abbott and the Core Laboratory Diagnostics brand to existing customers in Western Michigan and the UP • Develop solutions that drive revenue and achieve growth goals • Serve as the primary account management contact • Improve economic profitability, customer loyalty, and business retention through contract renewal and new-solution sales • Build customer promoters and achieve targeted retention rates • Manage accounts according to strategic account plans • Perform assay integrations and support laboratory technical needs • Resolve customer issues and support operational business reviews • Coordinate order, delivery, and billing processes • Assess customer operations and identify service-improvement opportunities • Work with Enterprise Account Managers to renew or extend contracts • Support implementation of new accounts, including project ordering, instrument installation, and assay validation • Document customer complaints and corrective actions in the CAPA system • Collaborate with Sales, Marketing, Customer Support, Technical Service, and Finance • Travel throughout the assigned territory and other domestic business locations
• Bachelor’s degree, or Associate’s degree with 2+ years of relevant experience • Minimum of five (5) years relevant experience with instrumentation utilized in a laboratory environment, directly in a laboratory environment, field service, or technical call center for Diagnostics products • Experience providing technical product application and/or hardware support • Experience interfacing with customers • Strong people engagement and communication skills • Troubleshooting/problem-solving skills • Computer skills (MS Office) • Ability to travel up to 80% in assigned territory and other domestic business locations • Valid Driver’s License
• Career development with an international company • Free medical coverage in the Health Investment Plan (HIP) PPO medical plan for qualifying employees • Excellent retirement savings plan with a high employer contribution • Tuition reimbursement • Freedom 2 Save student debt program • FreeU education benefit toward a bachelor’s degree • Health and wellness benefits • Equal Opportunity Employer committed to employee diversity
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