Senior Sales Ambassador – Core Diagnostics

🔥 37 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $78k - $156k / year

⏰ Full Time

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Represent Abbott and the Core Laboratory Diagnostics brand to existing customers across Western Michigan and the UP • Develop customer solutions that drive revenue and achieve growth goals • Act as the primary account management contact • Build customer promoters and achieve targeted retention rates • Manage and develop accounts according to strategic account plans • Perform assay integrations and support technical laboratory needs • Improve and maintain customer satisfaction, loyalty, and retention • Resolve customer issues and support operational business reviews with key laboratory contacts • Coordinate order, delivery, and billing processes • Assess customer operations and identify operational/service improvement opportunities • Work with Enterprise Account Managers to renew business early or extend contracts • Develop and execute existing account plans to drive value expansion • Elevate customer challenges in partnership with the service organization • Support new-account implementation, including project ordering, instrument installation, and assay validation • Adhere to Abbott guidelines, policies, and procedures • Interact with Sales, Marketing, Customer Support, Technical Service, and Finance • Influence customer purchase decisions and make decisions on reagent utilization and troubleshooting product replacement • Contribute to CAPA effectiveness through accurate complaint documentation and resolution actions • Present information completely and accurately to internal and external customers

🎯 Requirements

• Bachelor’s degree, or Associate’s degree with 2+ years of relevant experience • Minimum of five (5) years relevant experience with instrumentation utilized in a laboratory environment, or directly in a laboratory environment, field service, or technical call center for Diagnostics products • Experience providing technical product application and/or hardware support • Experience interfacing with customers • Strong people engagement and communication skills • Troubleshooting/problem-solving skills • Computer skills (MS Office) • Ability to travel up to 80% in assigned territory and other domestic business locations • Valid Driver’s License • Preferred: Bachelor’s degree in Business, Biomedical, Engineering, Electrical, Mechanical, Medical Technology, or Commercial • Preferred: 3+ years of relevant healthcare/sales experience

🏖️ Benefits

• Career development with an international company • Free medical coverage in the Health Investment Plan (HIP) PPO medical plan (eligibility in the next calendar year) • Excellent retirement savings plan with a high employer contribution • Tuition reimbursement • Freedom 2 Save student debt program • FreeU education benefit • Diverse career opportunities • Health and wellness benefits • Equal Opportunity Employer committed to employee diversity