Senior Training Manager – Patient Support

🔥 23 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $124.5k - $236.5k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

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AbbVie

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2013

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

AbbVie is a global pharmaceutical company that discovers and delivers innovative medicines and solutions to enhance lives. With a focus on addressing the world's toughest health challenges, AbbVie operates in over 175 countries, providing a wide range of products across areas like immunology, oncology, neuroscience, and aesthetics. Committed to scientific innovation, AbbVie invests heavily in research and development, aiming to produce first-in-class medicines. The company also emphasizes workplace diversity, sustainability, and patient support initiatives, ensuring positive impact for both its patients and the broader community.

📋 Description

• Lead the development of comprehensive training strategies to support the goals of the Patient Support Organization • Conduct needs assessments to identify performance gaps and training requirements • Design modular and scalable training programs, including e-learning, instructor-led training, and blended learning solutions • Evaluate the effectiveness of training programs through quantitative and qualitative measures • Independently execute training initiatives that align with our strategic goals • Lead and mentor a team of vendor training professionals to deliver high-quality training experiences • Evaluate training effectiveness and implement solutions that drive business performance

🎯 Requirements

• Bachelor’s degree required, Master’s Degree preferred • At least 5+ years of experience in a training role, preferably within the healthcare or life sciences industry • 2+ years of Patient Services experience preferred • Proven experience in developing and delivering performance-focused training programs • Strong understanding of instructional design principles and adult learning theories • Excellent project management skills • Exceptional communication and presentation skills • Proficiency in learning management systems (LMS), e-learning platforms, and training software • Ability to work independently and lead a team with minimal supervision

🏖️ Benefits

• Paid time off (vacation, holidays, sick) • Medical/dental/vision insurance • 401(k) • Long-term incentive programs