Staff Software Engineer – Scaling AI Systems

🕒 June 10

🏢🏡 San Francisco – Hybrid

💵 $228k - $290k / year

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

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Abridge

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

Healthcare Insurance • Artificial Intelligence • SaaS

Abridge is a leading AI company specializing in transforming clinical conversations into structured clinical notes in real-time. By integrating directly with healthcare systems like Epic, Abridge's generative AI platform offers accurate, multilingual summaries and significantly reduces documentation time for clinicians. The platform is highly trusted for improving clinician experience without compromising safety or efficacy. Abridge is dedicated to supporting healthcare systems with innovative AI science to enhance efficiency and is spearheaded by a team of healthcare professionals and AI scientists committed to responsible AI development and continuous innovation.

📋 Description

• Leverage load testing, chaos engineering, and other test practices to identify performance and latency bottlenecks across all of our systems, and make changes to application code to resolve them. • Drive software changes that can rehome applications at the code level onto new infrastructure (run times, event driven infrastructure, databases, and more) in order to dramatically improve scalability as well as enable multi-tenant deployments. • Identify and implement software configuration changes and performance tuning parameters that will dramatically improve performance and scalability. • Build developer tools and software modules that help engineers build code faster and more effectively with more enablements to the entire engineering organization. • Work with the Platform team to develop, and application teams to adopt, emerging elements of our internal developer platform, such as service templates and self-serve infrastructure. • Work with application teams to establish and adopt SLOs and error budgets, and drive better metrics for application health that can drive automated canary releases, improved health monitoring, and better engineering practices. • Uplevel our ability to respond to incidents by improving observability, runbooks, and incident response muscle across the organization. • Evangelize, document, and train the engineering team on the solutions being built and uplevel them on cloud native design strategies and tools. • Be a public evangelist for Abridge in the global platform engineering community, including conferences, open source, and research as we pioneer new AI-first cloud-native-first security-first implementations at scale.

🎯 Requirements

• 10+ years of software engineering experience focused on distributed systems or tooling, with an interest in engineering enablement and software scaling. • Experience as a back-end engineer focused on system performance and scalability. • Experience reducing latency in software by multiples through leveraging observability and profiling tools and deriving great pleasure from doing so. • Experience building on Kubernetes and scaling compute services on Kubernetes; experience with related cloud native technologies including ArgoCD, Argo Rollouts, Istio, etc. • Comfortable implementing and securing services in Google Cloud Platform with Infrastructure as Code, including GCP Projects, VPC Networks, Google Kubernetes Engine, and IAM Roles, Groups and policies. Candidates without GCP experience but who have experience with Kubernetes are encouraged to apply. • Experience building software with backend languages (e.g. Python, GoLang, Node, and Rust). • Experience monitoring distributed systems with Prometheus, OpenTelemetry Collector, and Grafana (or something similar), including metrics collection, visualization, alerting, and using observability data to drive performance optimizations. • Passion for engineering enablement and solving software and distributed systems scaling challenges under pressure. • Must be willing to travel up to 10%.

🏖️ Benefits

• Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees • Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. • Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. • Paid Parental Leave: Generous paid parental leave for all full-time employees. • Family Forming Benefits: Resources and financial support to help you build your family. • 401(k) Matching: Contribution matching to help invest in your future. • Personal Device Allowance: Tax free funds for personal device usage. • Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. • Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. • Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. • Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. • Compensation and Equity: Competitive compensation and equity grants for full time employees.