Branch Coordinator

🔥 4 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $21 - $23 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Accendra Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1882

🏥 Healthcare

🤝 B2B

👥 B2C

Healthcare • B2B • B2C

Accendra Health is a healthcare company (formerly Owens & Minor, Inc. ) focused on home-based care delivery and medical supplies. Backed by its Apria and Byram Healthcare brands, Accendra provides a broad portfolio of essentials for diabetes, sleep health, wound care, respiratory care, urology, and ostomy, and connects patients, providers, and insurers to improve outcomes. The company operates a nationwide network of over 250 service locations and employs more than 6,000 teammates, emphasizing patient support, care coordination, and distribution of durable medical equipment and related services.

📋 Description

• Act as first point of contact to patients arriving in person. • Answer inbound calls from customers on a multi-line phone system. • Provide information to new and existing patients. • Troubleshoot common issues and escalate queries or concerns when necessary. • Perform processing duties for the branch including creating new orders, reviewing multiple systems, confirming delivery appointments, verifying insurance. • Collect credit card payments and billing information.

🎯 Requirements

• High School Diploma or equivalent • At least one-year related work experience • Effective communication in person, on the phone and electronically • Computer Skills Intermediate to advanced computer skills • Proficient working within multiple systems at once • Must be fluent in English (reading, writing, verbal)

🏖️ Benefits

• Medical, dental, and vision care coverage • Paid time off plan • 401(k) Plan • Flexible Spending Accounts • Basic life insurance • Short-and long-term disability coverage • Accident insurance • Teammate Assistance Program • Paid parental leave • Domestic partner benefits • Mental, physical, and financial well-being programs