Senior ServiceNow Developer

🕒 March 4

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Logo of Accenture Federal Services

Accenture Federal Services

10,000+ employees

Founded 2017

🤖 Artificial Intelligence

🔒 Cybersecurity

🏛️ Government

Artificial Intelligence • Cybersecurity • Government

Accenture Federal Services is a division of Accenture that focuses on delivering technology and consulting services to the U. S. federal government. With capabilities in cloud, cybersecurity, data and artificial intelligence, digital engineering, and emerging technologies, Accenture Federal Services supports federal agencies in achieving mission-critical outcomes through innovation and technological advancement. The company emphasizes building secure, scalable solutions, enhancing decision-making with data-driven insights, and transforming digital infrastructures to meet complex governmental needs. By leveraging advanced R&D and human-centered design, they aim to improve the performance and resilience of government operations.

📋 Description

• Designing, developing, and implementing innovative solutions within the ServiceNow platform • Delivering high-quality technical solutions in the ServiceNow Public Sector Digital Services (PSDS) application • Creating seamless, user-friendly workflows and automated processes to enhance operational efficiency • Collaborating with cross-functional teams to meet organizational goals and adhere to industry best practices

🎯 Requirements

• Deep understanding of ServiceNow's architecture and capabilities • 7+ years of experience in implementing and supporting the ServiceNow platform • Implementation and support experience in ServiceNow Public Sector Digital Services (PSDS) and/or Customer Service Management (CSM) • Familiarity with implementation of NowAssist and Virtual Agent • Experience troubleshooting, optimizing, and maintaining existing ServiceNow applications • ServiceNow Certified System Administrator (CSA) • ServiceNow Certified Application Developer or Implementation Specialist in CSM or PSDS • Active secret clearance required

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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