Field Applications Scientist/Senior Field Applications Scientist

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $100k - $150k / year

⏰ Full Time

🟠 Senior

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Watchmaker Genomics

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🏥 Healthcare

🏭 Manufacturing

💼 Consulting

Healthcare • Manufacturing • Consulting

Watchmaker Genomics is a company that specializes in providing comprehensive web accessibility solutions powered by artificial intelligence and expert-driven processes. They offer products such as automated website accessibility tools, compliance documentation, and user testing services to ensure websites are accessible and meet regulations like ADA and WCAG. Their tailored solutions support businesses of all sizes and are designed to create a more inclusive internet experience.

📋 Description

• Provide pre- and post-sales technical and scientific support, onsite and remotely, for customers across WMG’s NGS and precision enzyme portfolios • Travel across North America, up to 75%, including co-travel with sales team members, customer meetings, training, troubleshooting, and trade shows/conferences • Present technical content to customers and create training materials • Provide deep product knowledge to solve customer challenges, triage issues, troubleshoot investigations, and identify solutions • Inform and implement processes within the North American field-based scientific support organization • Maintain expert-level knowledge of current and new NGS products, workflows, precision enzyme applications, competitor products, and NGS automation support offerings • Provide customer and market feedback and identify unmet customer needs for new product development • Collaborate with commercial teams, research institutions, and industry partners to accelerate the sales cycle • Support marketing through customer-facing technical content, posters, application/technical notes, white papers, webinars, and conference presentations • Participate in sales, marketing, and product strategy meetings • Document customer-related activities and events in CRM according to best practices • Perform additional duties within the role’s remit

🎯 Requirements

• MSc in Genetics, Molecular Biology, Biochemistry or related field • 4+ years of experience within NGS field applications; candidates with 8+ years of relevant experience may be considered at the Senior level • Relevant field-based applications support experience for NGS experiments and/or other advanced genomics applications • Experience developing, optimizing and troubleshooting NGS workflows manually and on automated platforms • Experience managing large sequencing projects • Advanced knowledge and practical experience with experimental design, applications/assay development, NGS library preparation, PCR, qPCR, good lab practices, and troubleshooting • Automation knowledge of NGS assays is a plus • Ability to travel up to 75% of the time • Strong customer consultative skills, scientific analysis, customer engagement, and relationship-building • Experience with CRM software, particularly Salesforce.com, highly desirable • Ability to work in the United States and disclose whether visa sponsorship is required • Three professional references may be requested during the interview process • Must be close to a major airport, within 30 miles • Letter of motivation and resume/CV required in PDF format; applications without a Letter of Motivation will not be considered

🏖️ Benefits

• Bonus and equity for the Senior Field Applications Scientist role • Flexible Time Off • Holidays • Employer covers 75% of base medical plan with buy-up options • Employee assistance program (EAP) • Employer-paid dental with a buy-up option • Employer-paid vision • Employer-paid $25,000 life/AD&D policy • Paid parental leave • 401(k) retirement plan with a 4% match • Full product training will be provided