
5001 - 10000 employees
Founded 2008
📦 Logistics
🏨 Hospitality
✈️ Travel
Logistics • Hospitality • Travel
Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $20 - $32 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💼 Consultant
🚫👨🎓 No degree required
👻 Ghost score 0%
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5001 - 10000 employees
Founded 2008
📦 Logistics
🏨 Hospitality
✈️ Travel
Logistics • Hospitality • Travel
Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.
• Support entertainment clients in a high-volume, fast-paced business • Complete travel arrangements, including air and hotel reservations • Perform exchanges and refunds • Respond to client inquiries and concerns with urgency • Independently review reservations for accuracy and quality and proactively correct errors • Conduct business according to standard procedures • Take ownership of duties and exceed client expectations • Provide approved on-call after-hours services as required by the account • Advise clients about necessary travel documents and health requirements • Maintain ownership of client records until departure, completing seat assignments, meal preferences, upgrades, and other details • Research and provide solutions to travel-related problems • Partner with supervisors and peers to correct errors and prevent recurrence • Apply airline rules, regulations, tariffs, and fare requirements accurately • Perform additional duties and projects as requested
• Prior Entertainment travel experience is required • Experience handling film, TV and/or music travel is required • At least 2 years of experience handling domestic and international travel • SABRE skills are preferred • Strong customer service skills and ability to think outside of the box • Experience with high-end, high-demand travelers • Ability to function in a fast-paced, demanding environment with little supervision • Regular and dependable attendance and punctuality are required • Demonstrated knowledge of and experience in the travel industry • Proficiency in using GDS systems • Excellent communication skills • Flexibility and a “do whatever it takes” mentality
• Choice of two medical plans • Two dental plans • Vision insurance • Flexible spending accounts (FSAs) • Company-paid life insurance and AD&D • Optional additional life insurance and AD&D • Disability insurance • Paid parental leave • Paid time off • 401k Plan with company match • Discounted employee travel options • Access to LinkedIn Learning webinars and courses • Discounted pet insurance • Discounted auto, home, & renters insurance • Potential eligibility for incentive, commission, bonus, or discretionary bonus program based on company financial goal achievement and individual performance
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