Director, Field Operations

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $113.2k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Acosta

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1927

💼 Consulting

🍽️ Food & Beverage

📦 Logistics

💰 Venture Round on 2003-01

Consulting • Food & Beverage • Logistics

Acosta is a leading sales and marketing agency that connects brands with consumers across various retail and foodservice channels. The company leverages proprietary data, integrated marketing strategies, and retail execution services to enhance brand visibility and influence purchase decisions. With over 100 years in business, Acosta helps clients navigate the complexities of both brick-and-mortar and online marketplaces, ensuring their products are positioned effectively within the competitive landscape.

📋 Description

• Manage and supervise the activities of the Field team • Lead overall execution effectiveness, including Driving Sell Out, visit compliance, training compliance, cost control, and metrics reporting • Lead, coach, advise, and recruit a remote team of Regional Managers • Serve as the primary expert for team members' performance in client service and service order execution • Build and maintain long-term trusting relationships with remote representatives and management/corporate support teams • Act as liaison among Regional Managers, representatives, corporate/client teams, clients, and retailers • Oversee day-to-day activities, deliverables, promotions, processes, and assignments • Evaluate, recommend, customize, and implement operational best practices • Meet regularly with Client Services and management to ensure excellent customer service and client/contract expectations • Collaborate with management and corporate partners on representative and client program success • Create a culture of performance excellence that attracts and retains top talent • Meet or exceed target completion goals while minimizing service-order rescheduling • Align resources to accomplish objectives

🎯 Requirements

• Bachelor's degree in a business-related field preferred • Minimum two years of management experience in retail, retail operations, merchandising, sales, marketing, and service organizations required • Minimum three years in retail, merchandising, and/or consumer packaged goods required • Proficiency in using Microsoft Office Suite • Excellent verbal/written communication and interpersonal skills • Ability to manage multiple priorities, adapt well to change, maintain strict confidentiality, and be detail-oriented • Ability to self-motivate and effectively manage your time

🏖️ Benefits

• A competitive salary with a full benefits package • Collaborative and culture-oriented team