Satisfaction Research Center Associate

🕒 June 30

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Logo of Activated Insights

Activated Insights

51 - 200 employees

Founded 2009

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Activated Insights is a unified entity that emerged from leading post-acute and long-term care technology companies. In 2023, it was formed to enhance care quality and improve interaction experiences for providers, employees, and those in their care. The organization specializes in recruitment, training, retention, and experience management solutions aimed at senior living and home-based care sectors, utilizing a data-driven approach that includes benchmarking and recognition programs to boost satisfaction and operational excellence.

📋 Description

• Conduct phone surveys with clients, family members, and caregivers • Accurately document feedback • Create positive experiences for survey participants • Help organizations improve care and employee satisfaction

🎯 Requirements

• Friendly and professional communication skills • Comfortable spending time on the phone • Reliable attendance • Basic computer proficiency • Ability to work independently from home • English fluency is required • Spanish-English and Russian-English bilingual candidates are strongly encouraged to apply

🏖️ Benefits

• Flexible scheduling • No nights, weekends, or major holidays • Consistent part-time hours (16–30 hours per week) • Paid training • Monthly bonuses and incentives • Paid Time Off • Supportive leadership and team culture

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