Manager, Patient Services – HUB Strategy & Operations

🔥 16 hours ago

🏄 California, North Carolina, +1 more states – Remote

🏄 California – Remote 🌲 North Carolina – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Acumetis

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2006

💼 Consulting

💊 Pharmaceuticals

🏥 Healthcare

Consulting • Pharmaceuticals • Healthcare

Acumetis is a multi-capability life‑sciences commercialization partner that supports pharmaceutical and biotech organizations across the product lifecycle. Built by integrating five specialty firms, Acumetis provides commercial strategy, launch excellence, patient access and support services, global value and access (HTA and health economics), insights & analytics, and medical affairs. The firm focuses on de‑risking launches and market access, aligning evidence and payer strategy (including JCA/HTA readiness), designing patient hub and direct‑to‑patient models, and delivering actionable, measurable outcomes for complex and rare disease markets.

📋 Description

• Manage, coach, and mentor consultants and analysts • Provide ongoing performance feedback and support career development • Foster a collaborative, inclusive, and high-performing team culture • Lead patient services and hub strategy engagements from project scoping through recommendations and implementation planning • Serve as a trusted advisor to market access, patient services, operations, and commercial leaders • Facilitate executive discussions and decision-making around program design, hub strategy, vendor selection, governance, and investment priorities • Ensure delivery excellence across project scope, timelines, quality, budget, and client satisfaction • Develop strategies to improve patient access, reduce time to therapy, and enhance the patient experience • Design and optimize patient support programs, including reimbursement support, affordability programs, onboarding, adherence, and persistence initiatives • Advise clients on hub operating models, specialty pharmacy strategies, field reimbursement support, and patient engagement services • Evaluate and optimize hub vendor partnerships, service models, performance metrics, and operational effectiveness • Support proposal development, project scoping, pricing, and client presentations • Identify opportunities to expand existing client relationships and deliver additional value • Contribute thought leadership and market insights that strengthen Acumetis' presence in patient services and access strategy

🎯 Requirements

• Bachelor's degree in Life Sciences, Public Health, Health Policy, Business, Healthcare Administration, or a related field • Advanced degree preferred • 6-9 years of experience in life sciences consulting, patient services, market access, hub operations, reimbursement strategy, or a related healthcare field • Deep expertise in patient access strategy, payer and provider coverage, reimbursement pathways, affordability programs, hub services, and patient support program design • Experience designing or optimizing hub programs, vendor partnerships, specialty pharmacy strategies, and patient access solutions • Proven success leading client engagements, managing teams, and delivering measurable results • Strong communication, presentation, project management, and stakeholder management skills • Commercial acumen and experience supporting proposals, business development, and account growth

🏖️ Benefits

• Leadership opportunities, mentorship, and career development • Opportunity to lead meaningful work that improves patient access to care • Partnership with industry-leading pharmaceutical and biotechnology companies • Opportunity to shape innovative patient support and hub strategies across therapeutic areas • Collaboration with passionate colleagues in a global team • Work environment emphasizing collaboration, excellence, and entrepreneurial thinking