Program Director

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Ad Hoc LLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏛️ Government

🤖 Artificial Intelligence

🔌 API

Government • Artificial Intelligence • API

Ad Hoc LLC is a technology consulting firm that modernizes digital government services through human-centered design, platform and mobile development, and systems transformation. The company specializes in data interoperability, API infrastructure, DevOps and cybersecurity practices, and AI-driven/agentic automation to help federal, state, and local agencies scale services, reduce costs, and improve user experiences. Notable work includes large-scale Medicare enrollment processing, the VA Health and Benefits mobile app, and enabling access to billions of health claims via modern APIs.

📋 Description

• A Program Director is responsible for the executive leadership, management, oversight, financial performance, and strategic growth of a large federal program or portfolio of programs. • This role provides leadership across delivery, customer engagement, operations, and business growth while overseeing cross-functional teams responsible for delivering modern digital services. • Own overall program performance, including technical delivery, contractual execution, financial health, staffing strategy, operational excellence, and customer satisfaction across one or more federal programs. • Manage all aspects of program performance, including technical, contractual, administrative, financial, and operational responsibilities across multiple projects and workstreams. • Own program P&L, including forecasting, revenue, utilization, gross margin, staffing plans, and overall business performance. • Serve as the executive relationship owner for senior government stakeholders, building trusted partnerships that strengthen customer satisfaction and long-term business growth. • Cultivate and maintain strong customer relationships to understand evolving mission needs, maximize customer satisfaction, and communicate program health and strategic direction. • Lead executive program reviews, governance, risk management, and strategic planning across delivery teams. • Partner with Product, Engineering, Design, User Research, Accessibility, Security, and Delivery leaders to ensure successful execution of customer outcomes. • Drive continuous improvement across people, process, and technology.

🎯 Requirements

• Bachelor's degree and 12+ years of progressively responsible program management, portfolio management, or delivery leadership experience. • 7+ years leading technology service delivery programs within the federal government or government contracting environment. • Demonstrated experience owning program financial performance, including P&L management, forecasting, utilization, staffing, and operational planning. • Demonstrated success leading large cross-functional organizations delivering software, cloud modernization, digital services, or enterprise technology initiatives. • Experience managing executive-level customer relationships within the federal government. • Strong knowledge of Agile software delivery methodologies and modern digital services practices. • Exceptional written and verbal communication skills with the ability to influence executive stakeholders and lead through ambiguity. • U.S. Citizenship with the ability to obtain and maintain a DHS Public Trust.

🏖️ Benefits

• Company-subsidized health, dental, and vision insurance • Flexible PTO • 401K with employer match • Paid parental leave after one year of service • Employee Assistance Program