Intake Coordinator

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Addus HomeCare

10,000+ employees

Founded 1979

⚕️ Healthcare Insurance

Healthcare Insurance • Home Health • Hospice

Addus HomeCare is a provider of quality in-home supportive services that enable individuals to maintain their health and independence while remaining in their homes. With over 40 years of experience, Addus offers a range of services including in-home care, home health, and hospice care to patients across various states. Their dedicated caregivers focus on providing compassionate support tailored to the unique needs of each individual, ensuring comfort and confidence for patients and their families.

📋 Description

• Receive referrals by phone or in person for the designated department • Explain benefits and services to patients, families, and community contacts • Assist with identifying alternative services when a patient is not a candidate for hospice care • Coordinate scheduling for initial nursing assessments and admissions • Maintain admission packets and ensure proper forms are available to admissions staff • Assist community outreach representatives with marketing activities and referral source relationships • Provide telephone and clerical support to team members as needed • Maintain accurate clinical records and track patient goals and progress

🎯 Requirements

• Minimum of one (1) year of experience in home care, Home Health, or a healthcare-related field preferred • Ability to complete documentation accurately, legibly, and in a timely manner • Ability to handle stressful and sensitive situations professionally • Strong interpersonal, verbal, and written communication skills • Valid drivers license and proof of insurance required

🏖️ Benefits

• Competitive Pay + PTO & Paid Holidays • Flexible Schedule • 401(k) with Company Match • Comprehensive Benefits Package • Supportive, team-oriented environment • Generous time off accruals • Tuition Reimbursement • Employee Referral Program • Merit Increases • Employee Discount Programs • Work/life balance

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