Technical Consultant

🕒 August 4

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

💼 Consultant

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aderant

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1978

⚖️ Legal

💼 Consulting

☁️ SaaS

Legal • Consulting • SaaS

Aderant is a global provider of legal business management and practice management software that helps law firms run and modernize their back-office operations. The company offers cloud-based SaaS platforms and applications — including practice management, time & billing (iTimekeep), billing delivery (BillBlast), compliance (Onyx/OCG), recruiting, calendaring/docketing, analytics (Stridyn), and AI-driven work-to-cash automation — designed for large professional services and law firms. Aderant emphasizes AI, cloud transformation, security (SOC 2), and integrations to improve billing accuracy, compliance, financial operations, and operational efficiency for law firms worldwide.

📋 Description

• Define client requirements, conduct needs analysis, determine project specifications, identify solutions, and implement recommendations. • Serve as the primary liaison between the company and clients. • Maintain notes and communication channels regarding project progress with clients and internal resources. • Convey customer feedback to product development staff. • Provide product and technical support for complex functionality and product-usage questions. • Resolve client questions and problems involving system configuration, product functionality, bugs, and enhancements. • Program updates to custom logic and update system mappings and configurations according to requirements. • Troubleshoot and resolve externally reported application issues, including follow-up testing. • Refer issues appropriately to other departments and quality assurance areas. • Keep customers informed about issue progress, status, and resolution. • Operate under moderate supervision and deliver target-driven work results. • Promote and maintain a high-quality, professional, service-oriented company image.

🎯 Requirements

• A bachelor’s degree in Computer Science, Finance, or related degrees. • 1-2 years of experience with impact analysis, requirements gathering and user acceptance testing. • Proficient in Microsoft SQL, Microsoft SQL Server Management Studio or similar tool. • Object oriented programming or scripting with preference for JavaScript and C#. • Ability to create and modify queries to extract and update data using IsNull and Coalesce functions, variables, unions, and joins. • Excellent writing, editing, interpersonal and communications skills. • Proficient PC skills used for testing, troubleshooting, call logging, and product configuration. • Good troubleshooting and problem-solving abilities and logic skills. • Salesforce or comparable support ticketing system experience is a plus. • Professional appearance and presentation required.

🏖️ Benefits

• Remote work arrangement • Personal growth opportunities • Collaborative and innovative work culture