Virtual Admissions Coordinator – Mental Health

Job not on LinkedIn

🔥 14 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $24 / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Adolescent Wellness Academy

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🏥 Healthcare

🧘 Wellness

Healthcare • Mental Health • Wellness

Adolescent Wellness Academy is a mental health treatment center dedicated to supporting teenagers aged 13-17 and their families. With locations in Broward and Miami-Dade, the academy offers specialized programs including outpatient treatment, intensive outpatient programs, and therapeutic day programs. Their evidence-based approach focuses on addressing various teen mental health issues such as depression, anxiety, self-harm, and substance abuse, while also providing family-centered support to foster lasting positive changes.

📋 Description

• Manage inbound admissions calls, inquiries, and referrals • Conduct initial screenings and coordinate intake documentation • Educate prospective clients and families on PHP/IOP treatment options • Coordinate assessments, admission dates, and intake logistics • Maintain consistent lead follow-up and support admissions conversion • Track admissions activity, referrals, and client records in CRM/EMR systems • Collaborate with clinical and operations teams to support census goals • Maintain accurate, HIPAA-compliant documentation

🎯 Requirements

• Experience in SUD admissions, behavioral health intake, addiction treatment admissions, or equivalent substance use treatment coordination • Knowledge of substance use treatment and PHP/IOP levels of care • Experience with admissions pipelines, lead management, and client follow-up • Strong phone communication, organization, and independent remote work skills • Proficiency with CRM/EMR systems • KIPU or similar behavioral health EMR experience (preferred) • Insurance verification and treatment placement experience (preferred) • Bilingual English/Spanish (preferred)