Travel Consultant – After Hours, Evening, Weekends

🔥 0 minutes ago

🏈 Alabama, Arizona, +21 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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ADTRAV Travel Management

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1977

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

ADTRAV Travel Management is a company that provides travel management software and services to corporate and government organizations, aiming to make travel as easy and efficient as possible. They offer a comprehensive suite of applications tailored to the needs of modern travel programs, along with 24/7 access to seasoned travel agents, expert guidance, and support for various types of travel such as lodging, events, and global programs. ADTRAV's commitment to customer service is reflected in their high traveler satisfaction rates and dedicated consulting services.

📋 Description

• Manage all aspects of client travel arrangements • Answer client calls and emails for new arrangements and itinerary changes • Use Sabre to book and issue airline, hotel, car, and other reservations • Maintain account knowledge to assist clients promptly • Check queues daily for accuracy and complete issued tickets • Maintain preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals programs • Provide travel expertise and international travel quotes • Analyze fare rules, restrictions, non-refundable conditions, Open Skies, and FAA rules • Meet management-defined KPIs, including productivity, transaction, attendance, and schedule requirements • Communicate with airlines regarding flight changes, seating, and upgrades • Follow ADTRAV policies, procedures, and approved traveler-service workflows • Deliver excellent customer service, identify traveler issues, and resolve problems • Collaborate with agents and employees to gather information and service travelers • Build knowledge of ADTRAV’s industry and customer base • Participate in ongoing training • Maintain effective relationships with employees, partners, vendors, and clients • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • At least 2 years of experience booking domestic and international travel; complex international a plus • Experience using a GDS System; Sabre required, Amadeus a plus • Highly knowledgeable of city, airline, hotel, and car rental codes • Knowledge of government travel requirements, visas, and passports • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement • Strong computer and typing skills, including navigating quickly between programs and using shortcut keys • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors simultaneously • Ability to consistently deliver excellent customer service • Experience with Microsoft Office suite (Outlook, Word, Excel) • Excellent English written and verbal communication skills • Excellent listening skills • Strong attention to detail with emphasis on accuracy and quality • Highly self-motivated and able to manage multiple priorities with minimal supervision • Strong organizational and problem-solving abilities • Ability to communicate ideas and concepts clearly and concisely and receive feedback and direction • Professional and positive demeanor; ability to work cooperatively • Ability to work remotely and meet company home-office requirements • Ability to sit and work at a computer for extended periods • Ability to maintain confidentiality of company and client information • Ability to work evening, night, overnight, weekend, and holiday schedules between 7pm-7am CT • Ability to successfully pass credit, criminal, and/or employment reference background checks • Must be a U.S. citizen and provide proof upon hire • Ability to successfully pass a government clearance process

🏖️ Benefits

• Evening, night, and weekend pay differentials • Holiday pay differential • Opportunities for quarterly bonuses based on meeting outlined KPIs • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Flexible Spending Accounts • 401(k) • PTO • Remote work arrangement