Call Center Patient Representative

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Advanced Urology Institute

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Advanced Urology Institute is a partnership of the best board-certified urologists working in the state of Florida, dedicated to providing excellence in urological care. Specializing in urology and urogynocology, the institute addresses a range of conditions from general urology to prostate cancer, prioritizing patient health and well-being.

📋 Description

• Acquire critical demographic, financial, medical, and insurance information from patients • Answer telephones promptly and professionally • Schedule patient appointments • Take patient messages using electronic medical records • Verify and update patient demographic information • Register new patients • Address patient requests and inquiries • Resolve patient concerns • Return calls as necessary • Update registration and insurance information for existing patients • Perform other position-related duties as assigned • Adhere to ethical conduct standards and applicable laws and regulations • Follow the Solaris Health Code of Conduct and affiliated practice policies and procedures • Maintain confidentiality of patients' protected health information in compliance with HIPAA • Report suspected concerns or violations to a supervisor or Compliance Department • Complete annual compliance training on time

🎯 Requirements

• High School Diploma or equivalent required • Previous experience in a busy medical office preferred • Adept at multitasking • Customer-oriented with ability to remain calm in difficult situations • Detail-oriented • Excellent verbal and written communication skills • Knowledge of healthcare systems operations such as EMR • Skill in using computer programs and applications including Microsoft Office • Compliance with health and safety policies • Compliance with HIPAA regulations for patient confidentiality

🏖️ Benefits

• Full-time employment • Fully remote work