SSDI Case Manager

🕒 April 1

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 53%

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Advocate Health Care

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💰 Venture Round on 2013-10

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Advocate Health Care is a major health system based in Illinois, part of the newly established Advocate Health. Committed to exceptional care, the organization operates 10 hospitals and over 400 care sites with a notable network of 6,300 physicians. Advocate Health Care emphasizes a holistic approach to health and wellness, allowing patients to manage their health virtually through their LiveWell app and primary care services. Offering a wide range of specialized medical services, Advocate Health Care focuses on improving health outcomes by providing comprehensive care, education, and tools for healthy living.

📋 Description

• Conduct Welcome Calls, file appeals, take action on claims needing attention, respond to Claimant calls, SMS, and emails, and other claim management work streams • Offer an empathetic, best-in-class experience for our claimants • Proactively communicate with claimants, ensuring they are informed of the progress of their cases. • Collaborate with SSA/DDS to resolve case-related issues and keep the case on track. • Use our technology to support claimants through the application and adjudication process • Help improve our technology and operations, providing feedback to strengthen our ability to help claimants • Proactively identify challenges and offer solutions.

🎯 Requirements

• Minimum of one year of SSDI/SSI case management experience is required. • Strong organizational and time-management skills to handle a large caseload. • Thorough knowledge of Social Security’s disability process and familiarity with DDS/SSA forms. • Ability to work in a fast-paced environment while maintaining attention to detail and task completion. • Preference for a small start-up environment with high ownership and high responsibility. • Desire to transform the disability application and adjudication process. • Ability to quickly pivot, change process, and adopt new ways of doing things. • Familiarity with Salesforce or a similar CRM

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