Client Account Manager

🔥 13 hours ago

🌶️ New Mexico – Remote

🌶️ New Mexico – Remote

💵 $250k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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AECOM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

AECOM is the world's trusted infrastructure consulting firm that partners with clients to deliver innovative solutions to the most complex challenges while creating legacies for generations to come. Focused on equity, diversity, and inclusion, AECOM leverages technical expertise and digital innovation to drive transformative outcomes in infrastructure development, sustainability, and social systems. The company provides a wide range of services, including architecture & design, construction management, engineering, and environmental services across various markets such as transportation, energy, healthcare, and national governments. With a strong emphasis on sustainability, technical excellence, and community impact, AECOM is committed to building a better world.

📋 Description

• Lead client relations, market analysis, strategy development, positioning, capture, and management of Army client contracts • Develop and execute strategic and client account plans to achieve annual targets and grow the program year over year • Drive sustainable and reproducible account growth for the DOD Army Team within National Governments • Develop opportunity targets, pipelines, growth targets, and capture plans • Monitor account performance, bookings, pipeline, contract capacity, and program/project opportunities • Support pursuits, teaming, negotiations, pricing, proposals, risk management sign-offs, and federal requirements • Lead and manage relationships with major clients and optimize cross-sell opportunities • Monitor client satisfaction, corrective actions, contract performance, CPAR reports, and rebuttals • Resolve organizational conflict of interest issues and ensure FAR compliance • Coordinate with Business Lines, Regional Engagement Teams, FBS, Marketing, and divisional stakeholders • Lead business line reviews and account-level communications on goals and metrics • Promote the AECOM/National Governments brand, motivate teams, and build the federal team of teams • Collaborate across AECOM Business Lines and operating geographies to identify opportunities and win task orders and contracts • Monitor technical service delivery and resolve client issues • Report to the US Defense Director and an Account Director for National Government’s Business Lines

🎯 Requirements

• Bachelor's degree in architecture, engineering, or another related discipline aligned with AECOM’s Business Lines • 15+ years of experience working with US Federal government agencies on Architect-Engineering programs • 6+ years in a leadership role • Travel throughout CONUS and some OCONUS • US citizenship required • In-depth knowledge of consultative selling approaches • Outstanding communication skills • Expert negotiation skills • Expertise in project management for complex, multi-country, multi-business unit deals • Knowledge of and/or willingness to quickly learn AECOM's entire portfolio • CRM (Salesforce) experience is a plus

🏖️ Benefits

• Medical, dental, and vision benefits • Life, AD&D, and disability benefits • Paid time off • Leaves of absence • Voluntary benefits and perks • Flexible work options • Well-being resources • Employee assistance program • Business travel insurance • Service recognition awards • Retirement savings plan • Employee stock purchase plan • In-person Day 1 onboarding at an AECOM office location