Manager, Partnerships

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🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Aeroflow Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2001

⚕️ Healthcare Insurance

👥 B2C

Healthcare Insurance • B2C

Aeroflow Health is a personalized healthcare partner that helps patients access insurance-covered medical equipment and supplies, including breast pumps, diabetes, sleep, continence, and urology products. The company verifies insurance coverage, submits required paperwork, and delivers curated supplies to patients' homes while partnering with health plans and healthcare providers to improve patient satisfaction and outcomes.

📋 Description

• Serve as the primary operational point of contact for Canopie’s health plan and program partners • Own day-to-day communication and ongoing relationship maintenance • Coordinate and support regular partner check-ins and quarterly business reviews (QBRs) • Track partner commitments, open items, and follow-ups; proactively flag risks and drive resolution across internal teams • Manage onboarding workflows for new partners • Maintain organized partner documentation including program configurations, contact records, and escalation histories • Own the production, packaging, and presentation of recurring and ad hoc partner-facing reporting • Build and maintain clear, accurate dashboards and reports that give partners confidence in their program performance • Support internal reporting that informs clinical operations and leadership decision-making

🎯 Requirements

• 5+ years of experience in account management, partner success, client operations, or healthcare program administration • Experience working in healthcare, MPH or other health degree very helpful • Comfortable working with data - you can take metrics and analysis and turn them into a clear, accurate narrative for a non-technical audience • Able to grasp and articulate business value to sophisticated stakeholders • Strong program management instincts • Comfort reading and operating against contracts and SOWs • Confident and clear communicator in writing, through visual presentations, and on calls • Highly organized and reliable in a remote environment • Energized by a mission

🏖️ Benefits

• Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance • Optional Life Insurance • 401K with Company Match • 12 weeks of parental leave for birthing parent / 4 weeks leave for non-birthing parent(s) • Additional Parental benefits to include fertility stipends, free diapers, breast pump • Paid Holidays • PTO Accrual from day one • Employee Assistance Programs and SO MUCH MORE!!