Franchise Business Consultant

🕒 January 14

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Logo of American Family Care

American Family Care

1001 - 5000 employees

Founded 1982

Healthcare • Urgent Care • Family Care

American Family Care is a nationwide healthcare provider specializing in urgent care, primary care, and family care services. With a strong emphasis on accessibility and convenience, they offer a range of medical services including seasonal allergy treatment, vaccinations, physical exams, and emergency care, all designed to ensure prompt attention and a warm, caring environment for patients. American Family Care aims to deliver high-quality healthcare at lower costs compared to traditional emergency room visits, utilizing walk-in clinics and on-site labs to enhance patient experience.

📋 Description

• Conduct regular on-site visits and audits of assigned Franchise locations • Conduct Consultation calls on a regular basis regarding marketing/advertising planning, Go Live training, Grand Opening events, coaching and role playing, customer/patient relations improvement, profit/loss review and analysis including projections, and medical office operations management support • Monitor the financial status, operations, staffing, paid advertising, and overall management of assigned Franchise locations • Run reports in various systems and review KPIs • Cultivate and preserve Franchisee/vendor relationships • Support Franchisee during pre-opening phase including, but not limited to, assisting with site selection, floor plan approval, practice management software training, and business planning • Develop a strategic plan and translate that plan into the appropriate sales activities • Coordinate all training activities with the appropriate departments/individuals and ensure that all training materials and resources have been directed to the appropriate parties • Conduct on-site educational workshops with Franchise groups. Provide necessary counsel and assistance to Franchisees for development and improvement of business plans, including, establishing specific goals, objectives and strategies for sales, controls, profits, human resource plans, development, marketing, etc • Ensure physical facilities of assigned Franchisee locations comply with Franchisor standards. Coordinate any and all resources/support from all appropriate departments for assigned Franchisees • Complete any and all month end reports, new store follow-up reports, weekly expense reports, preparation of classes, etc.

🎯 Requirements

• Bachelor’s Degree in Business Administration, Business Management, Health Care Management or related field • Minimum 3 years Business Management and/or Franchising Experience required • Medical office experience preferred • Ability to travel up to 50% of time • Superior people skills • Well-developed oral and written communication skills • Strong listening and negotiation skills • Dynamic presentation skills

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options

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