
501 - 1000 employees
🤝 B2B
Automotive • Software • B2B
Affinitiv is a company focused on providing innovative automotive software solutions to tackle specific dealership challenges and establish strong customer connections. They specialize in customized tools for sales, service, and retention, helping automotive dealers enhance customer retention, sell vehicles faster, improve service scheduling, and optimize digital advertising strategies. Leveraging artificial intelligence and extensive industry expertise, Affinitiv offers a comprehensive suite of services including sales conversion, retention marketing, and management platform solutions, along with dedicated support for dealerships of all sizes.
🔥 0 minutes ago
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501 - 1000 employees
🤝 B2B
Automotive • Software • B2B
Affinitiv is a company focused on providing innovative automotive software solutions to tackle specific dealership challenges and establish strong customer connections. They specialize in customized tools for sales, service, and retention, helping automotive dealers enhance customer retention, sell vehicles faster, improve service scheduling, and optimize digital advertising strategies. Leveraging artificial intelligence and extensive industry expertise, Affinitiv offers a comprehensive suite of services including sales conversion, retention marketing, and management platform solutions, along with dedicated support for dealerships of all sizes.
• Weekly calls with the Account Manager to ensure priorities and deadlines are coordinated and met regarding marketing campaigns for a major Automotive OEM. • Review outstanding marketing campaigns (both digital and print) with Account Manager to coordinate next steps on approval • Provide ROI reporting to the Account Manager as needed • Budget approval • Approve Trade Up Advantage Market Drivers using a spreadsheet outlining the lists criteria and costs to be used for approving • Approve Service Market Drivers using a spreadsheet with preapproved offers and budgets • Approve Recall Market Drivers using a spreadsheet with preapproved offers and budgets • Approve Express Service Market Drivers using a spreadsheet with preapproved offers and budgets • Approve First Maintenance Complete Market Drivers using a spreadsheet with preapproved offers and budgets • Approve Ongoing Service Retention Market Drivers using a spreadsheet with preapproved offers and budgets • Approve Lease End Market Drivers using a spreadsheet with preapproved budgets • Approve email only SAS Mechanical Market Drivers monthly • Approve News Connect Market Drivers when given the ok by the Account Manager • Work directly with the Marketing Service Representatives to push Market Drivers along in the production process • Work with Marketing Service Representatives as point of escalation if Account Manager is unavailable • Review Campaign Pipeline to alert the Account Manager if there are any Market Drivers pushed back needing approval • Update offers for Owner Touch notifications in the Setup Wizard using a spreadsheet provided by the Account Manager • Review open support tickets with the Account Manager weekly to assist with completing them.
• 2+ Years automotive retail dealer/vendor customer service experience • Well-spoken/written; articulate and able to maintain a professional appearance/attitude at all times. • Previous record of success and excellent employment references. • The ability to thrive under pressure and maintain a positive problem-solving attitude. • Some overnight travel is required. • Strong marketing experience is also a big plus.
• Comprehensive benefits package that includes medical, dental, vision and 401K effective day 1 • Generous PTO for off time with family and friends
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