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Staff Product Manager, Comms Platform

🕒 October 1

🇬🇧 United Kingdom – Remote

💵 £142k - £190k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

Where this job comes from

Posted on Affirm's careers page, not through a job board

First seen by Remote Rocketship October 1

Still open on Affirm's site. Checked 4 hours ago.

Logo of Affirm

Affirm

1001 - 5000 employees

Founded 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-01

Fintech • B2C • eCommerce

Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.

📋 Description

• Set product strategy and roadmap for Comms Plat, connecting customer needs, business priorities, and technical opportunities • Modernize Affirm’s communications infrastructure and build shared capabilities across transactional and marketing communications • Lead complex platform initiatives from strategy through launch and adoption • Partner closely with Engineering, Product, Marketing, Operations, Design, Analytics, Legal, and Compliance • Build relationships across Affirm to anticipate communications needs for products, markets, and customer journeys • Shape channel, platform, and partner strategy, including build-versus-buy decisions • Balance customer experience, reliability, scalability, cost, regulatory requirements, and speed • Define success measures and use customer, product, operational, and business signals to guide priorities and investment

🎯 Requirements

• 8+ years of product management experience, or equivalent experience, with a track record of leading complex products or platforms • Experience building platform or other technically complex products • Comms or messaging experience is helpful, but not required • Strong product judgment and ability to turn complex, ambiguous problems into clear strategy and actionable roadmap • Technical fluency and comfort partnering deeply with Engineering on architecture, reliability, scalability, and platform tradeoffs • Track record of taking products beyond launch and driving adoption across multiple teams or customer groups • Strong cross-functional influence and ability to build alignment across teams with different priorities and constraints • Strong analytical and business judgment, including weighing customer impact, operating complexity, cost, and risk • Clear written and verbal communication skills • Customer-first mindset • Comfort operating with ambiguity and adapting as you learn

🏖️ Benefits

• Monthly stipends for health, wellness, and tech spending • 100% subsidized medical coverage for employees and dependents • Dental coverage • Vision coverage for employees and dependents • Equity rewards offered by Affirm Holdings, Inc. • 100% of premiums covered for employees and dependents • Monthly tech setup stipends • Health and wellness spending options • Flexible time off • Generous holiday calendars • Employee stock purchase plan (ESPP) to buy Affirm stock at a discount • Inclusive interview process and accommodations for candidates with disabilities • In-person onboarding experience for all new hires

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