Business Analyst, Data Operations

Job not on LinkedIn

🔥 0 minutes ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📉 Data Analyst

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AffirmedRx, a Public Benefit Corporation

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

AffirmedRx is a Public Benefit Corporation dedicated to transforming the pharmacy benefit management (PBM) industry. Focused on transparency, patient-centric care, and innovative solutions, AffirmedRx aims to overcome the complexities and opacity that traditionally plague the PBM sector. By empowering individuals and organizations, the company provides clarity and unwavering support in navigating pharmacy benefits. AffirmedRx stands for integrity and partnership, striving to offer a healthier and more informed pharmacy benefits experience while boldly tackling the rising costs of healthcare and pharmaceuticals.

📋 Description

• Serve as the primary point of contact for client managers and patient care advocates reporting file-related or data issues • Gather relevant details to understand and scope each issue, including client, file type, affected dates, impacted records, and related context • Log and categorize incoming issues for tracking, prioritization, and reporting • Conduct impact analyses to determine the scope and severity of issues, including affected clients, members, or files • Partner with Data Operations team members to validate findings and confirm root cause • Present impact analysis findings to technical and non-technical audiences • Build and maintain a dashboard or tracking tool reflecting the current status of open issues • Provide proactive updates to client managers, patient care advocates, and other stakeholders through issue resolution • Liaise between Data Operations, Client Management, and Patient Care Advocates • Maintain documentation of issues, analyses, and resolutions for reference and audit needs • Identify recurring issues and flag candidates for systemic or process fixes • Refine intake and tracking processes to reduce friction and confusion

🎯 Requirements

• Bachelor’s degree in Business, Healthcare Administration, Information Systems, or a related field, or equivalent experience • 2+ years of experience as a business analyst or in a similar liaison/analyst role; healthcare or PBM experience strongly preferred • Excellent written and verbal communication skills, with the ability to translate clearly between technical and non-technical audiences • Strong analytical skills, with demonstrated ability to break down a reported issue and determine its full scope and impact • Experience building and maintaining a dashboard or status-tracking tool (e.g., Excel, Power BI, Smartsheet, Jira, or similar) • Highly organized and detail-oriented, with the ability to manage multiple open issues and stakeholders at once • A proactive communicator by habit — provides status updates before being asked, not after • Comfortable working cross-functionally with both business teams (Client Management, Patient Care Advocates) and technical teams (Data Operations) • Familiarity with PBM eligibility, accumulator, or claims data a plus • Mission-driven, humble, and supportive; holds high standards while fostering trust with everyone involved • Aligns with AffirmedRx values, promoting trust, accountability, and innovation • Willingness to travel (10%-20%)

🏖️ Benefits

• To impact industry change in the pharmacy benefits management space, while delivering the highest quality patient outcomes • To work in a culture where people thrive because when OUR team thrives, OUR business thrives • Competitive compensation, including health, dental, vision and other benefits