PLADS Training Specialist, CSC Ops

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $60k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Aflac

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1955

💸 Finance

⚕️ Healthcare Insurance

Finance • Healthcare Insurance • Insurance

Aflac is a Fortune 500 company that provides supplemental insurance plans to help cover medical expenses and income loss due to unexpected health issues. Known for its iconic advertisements featuring the Aflac Duck, the company emphasizes employee welfare and offers various career opportunities, including in finance, customer experience, sales, and technology. Aflac operates with a strong commitment to social responsibility and fostering a supportive organizational culture, ensuring that employees feel valued and empowered to contribute to the business' success.

📋 Description

• Responsible for planning and conducting basic to intermediate classroom or virtual training courses • Coordinates training programs, to include creating the class calendar, scheduling, reviewing, and updating lesson plans and presentation materials • Ensures all scheduling and setup is completed for the class; prepares and distributes training aids, such as instructional materials, handouts, evaluation forms, and visual aids • Initiates class sign-up sheets and verifies class attendance; issues class attendance certificates • Provides input or feedback for course improvement • Answers trainee questions during the training to enhance the learning experience • Prepares summary assessments for management identifying learning trends • Monitors and reviews work undertaken by project team in order to ensure appropriate use of materials, tools, equipment, or resources and adherence to schedules • Conducts due diligence on HR processes in order to determine the risk profile in compliance with relevant regulations • Independently collates and analyzes data using per-determined tools, methods, and formats to provide managers and HRBPs with the information required to plan and execute policies and processes • Supports the execution of segment/ function/ BD people strategies by providing operational HR management to ensure the achievement of business goals • Performs other duties as required

🎯 Requirements

• Strong knowledge of regulatory compliance and internal policies, including call center and disability (LOA, STD, LTD) procedures • Excellent interpersonal, verbal, and written communication skills across all organizational levels • Proficiency in Microsoft Office Suite and core systems (e.g., Salesforce, ClaimVantage) • Demonstrated ability to coach, motivate, and provide constructive feedback to others • Project coordination and training facilitation experience • Ability to quickly learn new products, processes, and systems • Self-motivated and able to work independently with limited supervision • Solid understanding of claims and customer service best practices • High School Diploma or equivalent • 3 or more years of related experience • Previous experience managing claims (LOA, STD, and LTD) or an equivalent combination of education and experience

🏖️ Benefits

• Medical, dental, and vision coverage • Prescription drug coverage • Health care flexible spending • Dependent care flexible spending • Aflac supplemental policies offered at no costs to employee • 401(k) plans • Annual bonuses • Opportunity to purchase company stock • 11 paid holidays • Up to 20 days PTO to be used for any reason • State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)