Developer Success Engineer

🔥 23 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤝 Developer Relations (DevRel)

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

AgentMail (YC S25)

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2024

🔌 API

🤖 Artificial Intelligence

☁️ SaaS

🔥 Funding within the last year

💰 $6M Seed Round on 2026-03

API • Artificial Intelligence • SaaS

AgentMail is an API-first platform that provides programmatic email inboxes designed specifically for AI agents. It lets developers create dedicated inboxes with one API call, send and receive messages (including attachments), manage threads and events, trigger workflows, and control permissions and data separation at scale. AgentMail positions itself as the email layer for AI applications—used by AI companies and integrated via SDKs (Python, TypeScript, CLI) with enterprise controls (SOC 2 Type II) and high throughput (billions of emails/requests processed).

📋 Description

• Own technical support for developers building with AgentMail • Debug API requests, webhooks, product issues, and integrations • Reproduce issues and determine whether they are expected behavior, developer error, documentation gaps, or product bugs • Resolve most issues independently without involving another engineer • Isolate broken functionality and provide engineering with high-quality reproductions, or open pull requests and fix issues directly • Identify recurring questions and friction in support conversations and surface patterns to the team • Identify inconsistencies and confusing behavior across the API, documentation, and developer experience • Join calls with developers when asynchronous debugging is insufficient • Write concise, technically precise responses to developers • Investigate technical issues deeply and turn customer learnings into product-development signal

🎯 Requirements

• 2–6 years of experience in technical support, developer experience, solutions engineering, or engineering • Ideally experience working with a developer-facing or API-first product • Comfortable reading API documentation, inspecting requests and responses, working with logs, and reproducing technical issues • Ability to distinguish between a bug, expected behavior, and incorrect API usage without immediately escalating to engineering • Ability to write code to investigate issues and ship small fixes • Clear and concise written communication • Resourcefulness and ability to investigate unfamiliar issues independently • Strong interpersonal instincts and understanding of customer frustration or confusion • Ability to identify recurring patterns and underlying problems • Required LinkedIn profile • Required resume • Visa sponsorship eligibility question for the country where the position is located

🏖️ Benefits

• Remote work arrangement • Opportunity to work with AI agents and an API-first product

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume