Field Deployment Analyst

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Agile Defense

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏛️ Government

🔒 Cybersecurity

🎖️ Defense

Government • Cybersecurity • Defense

Agile Defense is a company at the forefront of innovation, dedicated to providing advanced capabilities and tailored solutions for critical national security and civilian missions. With a focus on digital transformation, data analytics, and cybersecurity, Agile Defense is instrumental in safeguarding sensitive assets. The company leverages a data-driven approach to deliver insights that enhance mission operations and accelerate decision-making processes. Agile Defense operates globally, with a strong presence across North America, Europe, Asia, and the Middle East, supporting a wide range of client missions. The company is committed to exploring new ideas and technologies, fostering a culture of innovation to advance their services continuously.

📋 Description

• Install, configure, test, troubleshoot, and field hardware, software, network systems, and in-service applications at designated customer field sites • Conduct pre-deployment testing and validation for integration into federal IT environments • Support large-scale hardware rollouts, infrastructure upgrades, and system modernization initiatives • Diagnose hardware, software, and network connectivity issues affecting agency networks • Determine whether outages result from commercial circuit failures or internal facility defects • Implement remediation, including component replacement, and escalate complex issues to Tier 3 field engineering • Collaborate with colleagues, customer representatives, internal management, external vendors, NOCs, network engineers, and field technicians • Execute scheduled deployment windows and conduct site surveys • Coordinate escalation paths between field technicians and back-office engineering groups • Prepare site deployment reports, post-installation verification logs, and incident post-mortems • Update project schedules, tracking matrices, and asset management databases • Inform program leadership and customer stakeholders about progress, risks, and deployment bottlenecks

🎯 Requirements

• Secret clearance required and must be held before starting • CompTIA A+, Network+, and Security+ certifications required • BA or BS degree and five years of experience, or a high school degree • Seven years of experience performing IT technical support for federal customers • Expertise with Cisco Layer 2/3 devices • Experience with Palo Alto firewalls and Palo Alto firewall products • Experience supporting a rotating on-call schedule and on-call requests • DHS or CBP experience • Microsoft Windows and Linux operating system experience • Must be able to travel around the United States

🏖️ Benefits

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities • Employee-focused culture emphasizing support, collaboration, and professional growth