Application Engineer

🔥 2 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $84.2k - $131.5k / year

⏰ Full Time

🟢 Junior

💻 Application Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Provide scientific and technical application support to customers and sales teams. • Conduct product demonstrations, presentations, and customer training. • Troubleshoot instrumentation, application, and workflow challenges. • Support customer implementation, adoption, and optimization of Agilent products and solutions. • Collaborate with Sales, Marketing, R&D, and customers to address technical needs and communicate customer feedback. • Build strong customer relationships and deliver an excellent customer experience. • Travel frequently to customer sites for installations, training, troubleshooting, and sales support. • Typically travel Monday through Friday. • Serve as a trusted technical advisor in a customer-focused field role.

🎯 Requirements

• Bachelor's or Master's degree in Chemistry, Biology, Biochemistry, Molecular Biology, Clinical Laboratory Science, or a related scientific field. • 1-2+ years of laboratory, applications, technical support, field service, or customer-facing scientific experience. • Strong communication and presentation skills with the ability to explain technical concepts to diverse audiences. • Proven troubleshooting and problem-solving abilities. • Customer-focused mindset with a consultative approach. • Ability to work independently and effectively collaborate with cross-functional teams. • Willingness and ability to travel extensively (75-85%) to support customer sites. • Experience supporting scientific instrumentation or laboratory-based technologies. • Strong understanding of laboratory workflows, instrumentation, and data analysis. • Experience conducting product demonstrations, customer training, or technical presentations. • Previous applications, field-based, or customer-facing technical support experience. • Ability to build strong customer relationships and serve as a trusted technical advisor. • Experience partnering with Sales, Marketing, R&D, or other cross-functional teams to support customer success. • Must be comfortable managing extensive travel schedules and working independently in new customer environments.

🏖️ Benefits

• Bonus eligibility • Stock eligibility • Benefits • Option to work remotely