Field Service Engineer

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $34 - $53 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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👻 Ghost score 0%

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Support customers through on-site installation, preventive maintenance, and repair of Agilent and multi-vendor systems • Install and optimize hardware, software, networking products, and system configurations at customer sites in DC, Virginia, and Maryland • Diagnose and resolve product performance issues • Perform preventive maintenance and repairs • Advise customers on preventive maintenance and system configurations affecting product performance • Respond proactively to potential equipment issues to prevent unplanned disruptions • Deliver integrated solutions involving peripherals, communications, operating systems, and application software • Train customers and other field engineers • Manage individual repair and preventive-maintenance parts • Manage expenses • Help drive business growth through the lead program • Perform compliance services • Complete service reports, checklists, and documentation • Close service orders promptly

🎯 Requirements

• Must reside in the Charlottesville/Richmond area • Bachelor’s degree in chemistry, analytical chemistry, biochemistry, biotechnology, or a related field, or an equivalent combination of education and experience • Four years of service or laboratory experience working with gas chromatography (GC) or gas chromatography–mass spectrometry (GC-MS) instrumentation, liquid chromatography (LC), or an equivalent combination of relevant experience • Experience troubleshooting and resolving issues with analytical instrumentation • Strong interpersonal and customer service skills • Willingness to travel daily throughout the service district • Ability to communicate clearly, concisely, respectfully, and promptly • Ability to travel overnight occasionally for training and customer support • Willingness to travel 100% of the time

🏖️ Benefits

• Eligibility for bonus • Stock • Benefits • Option to work remotely • Choice of company car or reimbursement for personal vehicle usage • Training opportunities • Equal employment opportunity and inclusive workplace support