Service Account Manager – Southern Territory

🔥 1 minute ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $147.7k - $246.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Drive aftermarket service sales, customer retention, and account growth across Alabama, Florida, Georgia, Mississippi, and Tennessee • Deliver Agilent's CrossLab Asset Performance Management portfolio, including service agreements, laboratory-wide service solutions, compliance and operational support programs, and digital technologies • Generate service sales growth within assigned named accounts and geographic territories • Develop and execute strategic account plans to retain existing business and capture new growth opportunities • Promote and sell service agreements, digital solutions, and customized service offerings • Build and maintain long-term relationships with executive, operational, technical, and procurement stakeholders • Assess customer needs and position solutions delivering operational, financial, and compliance benefits • Lead opportunity qualification, deal planning, competitive positioning, account penetration, and contract negotiations • Develop and manage lead generation and territory growth plans and maintain a healthy sales pipeline • Collaborate with sales, service delivery, operations, credit and collections, and other cross-functional teams • Drive territory strategy, share best practices, and facilitate stakeholder alignment • Lead cross-functional projects and initiatives • Resolve customer and business challenges through judgment, creativity, and independent decision-making • Achieve or exceed sales quotas, growth objectives, and key performance metrics • Travel 50% of the time

🎯 Requirements

• Bachelor's or Master's degree required; science, engineering, or business-related disciplines preferred • 4+ years of successful sales, account management, or business development experience • Proven track record of meeting or exceeding sales quotas and driving growth within strategic or major accounts • Demonstrated success selling consultative, value-based solutions and developing long-term customer partnerships • Strong ability to communicate the operational, financial, and compliance value of service and support solutions • Excellent relationship-building, negotiation, presentation, and communication skills • Experience leading cross-functional projects and working effectively within a matrixed organization • Ability to work independently while driving strategic initiatives across a geographically dispersed territory • Strong organizational, planning, and pipeline management skills • Knowledge of analytical instrumentation, laboratory operations, and service business models preferred • In-depth knowledge of account management and sales processes • Ability to solve complex business challenges with limited supervision • Ability to travel 50% of the time

🏖️ Benefits

• Bonus eligibility • Stock eligibility • Benefits • Option to work remotely • Choice of company car or reimbursement for personal vehicle usage • Sales incentive eligibility