Director, Solution Management

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🔥 20 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $124.1k - $198.6k / year

⏰ Full Time

🔴 Lead

👔 Director

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Agiliti

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1939

🏥 Healthcare

📦 Logistics

🤝 B2B

Healthcare • Logistics • B2B

Agiliti is a healthcare services company that manages, maintains and supports medical equipment and clinical technology for healthcare providers. The company offers field operations and customer service, clinical engineering, manufacturing and engineering, technology and information systems, and supply chain/logistics services designed to ensure critical equipment is available and patient-ready. Agiliti positions itself as a B2B partner to hospitals and healthcare organizations, emphasizing mission-driven culture, community service, and diversity and inclusion.

📋 Description

• Understand and become a subject matter expert on the overall solution offering, defined as: services and supported medical equipment included as part of the service product • Create, manage and innovate the Solution Business Model, to include: • Validate customer segmentation and market requirements definition • Enhance existing solutions to improve the value proposition • Establish return on investment analysis • Collaborate with and gain stakeholder approval of new/redesigned solution offerings from marketing, sales, operations, finance, legal, and others as required • Integrate new/redesigned solution offerings into sales process and marketing channels through development of sales and readiness capabilities and enablement tools • Partner with cross-functional teams to establish solution offering return on investment, pricing strategy, and customer value realization • Conduct new/redefined solution offering beta pilots with customers to ensure service product valuation • Research buy/build/partner opportunities and lead operational deployment planning and organizational readiness of new/redesigned solution offerings • Review the solution offering performance and propose recommendations for service innovation and/or potential service ramp down • Understand the competitor landscape and key market drivers for solution positioning and success • Work closely with the downstream marketing team to define and execute the go-to-market plan • Effectively articulate, educate and train sales and operations teams on the features and benefits of solution offerings • Actively review and participate in mergers and acquisitions due diligence • Other duties as needed

🎯 Requirements

• 5+ years of experience in solution/product management, service marketing, and strategic solution development specifically in the healthcare market • Demonstrated experience of taking customer-centric solution market opportunities and articulating them in the form of market and service product requirements documents that articulate customer challenges, desired value proposition, and potential solution areas • Demonstrated development of a clear and sustainable business model built on differentiated value prop that is vetted through a validation process • Knowledge of healthcare market, specifically in medical products and services solutions • Strong technical understanding for accountable solution area assigned: Clinical Engineering, Medical Equipment Rental, Patient Handling, Asset Management, or Laser Services • Bachelor’s degree in Business, Marketing, Engineering, or related field

🏖️ Benefits

• health insurance options for Medical, Dental & Vision plans • Short- and Long-Term Disability plans • Flexible Spending Accounts • Health Savings Accounts • Life Insurance Options • Paid Time Off • 401K Saving Plan with employer match • Employee Discounts • Tuition Reimbursement • Daily Pay program • Employee Assistance Program • wellness programs